SC
Samuel Collins
May 11, 2026
Horrible apartment complex. NEVER LIVE HERE. The apartment was dirty and worn down when I moved in. Lazy cleaning and paint splattered all over the floor. Roommate match system does not work at all, if you're stuck with randoms you're just screwed. I tried to use the roommate match app, but the app simply did not work. I was assigned to randoms at the beginning, but then i got put with 2 completely different people when I moved in. I had to live with 5 different roommates within 9 months, in an apartment only meant for 3 people. All of which weren't even students, and I was never told prior when they were going to move in. They would just move in on some random day without me ever being informed. One of them got evicted and a sheriff had to come close the room off, and the apartment complex wouldn't tell me why he was evicted.
If you're looking for an apartment complex that's safe, never consider Arcadia. I found out on my first day that someone was shot and killed on the complex a year ago by someone who wasn't even living in the complex. People who don't live in the complex throw pool parties. The gate is supposed to be there for "safety," yet you can just walk or drive through behind someone at any time. If you don't have a gate key, you HAVE to drive behind someone to get your car in. The gate machine to put in your code doesn't work at all.
The people that work here are outright dumb and extremely impolite. They will walk into your unit 1 second after knocking, and walk into your room without knocking. Someone from the apartment complex walked into my room without me ever knowing, and that wasn't even the room she was supposed to be in, yet the rooms are labeled. I was half naked, and I expected a right to privacy yet it seems I don't have that here.
If you have a question or concern, you HAVE to walk down the the leasing office. Calling the office puts you on an AI answering machine that does not work, and you can't request for a real person, and emailing takes 2 weeks to get a response.
Here are some miscellaneous complaints:
-Our dryer broke plenty of times.
-Dishwasher just never cleaned dishes
-Units have barely any cabinet space and no pantry, the layouts are horrible.
-Dumpster often overflows due to trash not being taken out as often as it should.
-Speedbumps on the complex are a nightmare, the worst I've ever seen.
-Each bedroom has its own heating cooling, but it has to match the other rooms. It might as well just be one system for the whole apartment.
-The gym is only open when the leasing office is open. If you want to use the gym early in the morning, too bad.
-Walls are paper thin and poorly insulated, you can hear everything just from your bedroom.
-Closets are attached to the bathroom, so when you shower steam goes into the closet and mold grows.
-Maintenance would take days to respond.
-The complex CONSTANTLY bothers you to renew your lease. Emails, text messages, flyers, its everywhere.
-All of this on top of rates constantly increasing is just horrible.
The only thing Arcadia does well is making itself look good from the outside. Had a very pleasant experience touring the place, just to immediately be disappointed when I got to my unit.
Please, if you have any questions about Arcadia I will give you a straight up answer, and won't sugarcoat it unlike the greedy workers at the leasing office.