The Finmore at 241

Reviews

• AM

  Aldo Muccia

  Sep 14, 2026
  1.0
  Beware this is a very misleading contract that they put you in. The way they write their contract is so misleading that you won’t notice how they get an extra month of rent out of you. It’s actually illegal. I brought it up to ownership through the management group who could care less all they care about is signing you on the dotted line stay away from this place. Common areas are extremely dirty. They put you in a room. And if that room hasn’t been changed over with new people, they do not paint or clean the common spaces at all. Our particular unit hasn’t been touched for over five years so you can imagine how disgusting it is. It to be painted and cleaned and where is never followed through. Basically, a bunch of kids running a building
• JD

  Jenny Denning

  Sep 1, 2026
  1.0
  My daughter recently moved out after a year of living here, it was not a great experience, for many reasons. I drove four hours to tell her in person her father passed away, I parked out front and was inside for twenty minutes, when I returned my car had been booted and I had to pay an obscene amount to have the boot removed. There are literally zero visitor spaces for parents or otherwise.
• ME

  Mirabella Edwards

  Aug 31, 2026
  1.0
  cannot recommend The Finmore. the quality of living, management, amenities, parking, and overall experience are not what youd expect. There were so many issues during my time here that I don’t know where to start. If you’re considering living here, PLEASE read this before signing a lease. The amenities are broken or closed more than they are actually usable. You pay a premium price for amenities you frequently can’t use.There are only TWO elevators for the entire building, which is ridiculous considering its size. More than half the time, only ONE elevator is working. You can wait forever. And once you finally get off my room was over a minute’s walk from the elevator. May not sound long, but try doing that every day with groceries, bags, or after a day of classes. It gets old. There was a fire in the building, and the alarm system and sprinklers didn’t activate. We were actively inside a burning building without the safety systems residents expect to protect them. The fire protection systems had been shut off prior to the incident and weren’t operational when the fire occurred. I am not a lawyer, but residents had every reason to consider looking into rent abatement for the period those systems were reportedly not operational. This isn’t a broken pool or a slow elevator. THIS IS PEOPLE’S SAFETY. 90% of the time when you call, you get a robo-caller instead of a real person who can help. When I moved out, I was initially charged approximately $750 for painting and carpet removal. For the walls i Used the paint The Finmore provided to residents for touchups. I was then told the paint didn’t match and that they had to repaint the walls and I was charged for it. The carpet had also been lived on for at least three years before I even moved in yet I was charged for its replacement because of a relatively small red stain. The age and existing condition of the carpet should matter when determining what a resident is responsible for. I submitted a lengthy appeal and received no confirmation that it was received. I called repeatedly and got the automated system. Eventually I was told the appeal person was extremely busy and to call again if I hadn’t heard back near the end of the month. A week or less before the end of the month, I still had no call, no email, nothing. After multiple attempts, I finally reached an actual human who contacted the appeals person for me. The appeal person emailed me that day or the next and suddenly, instead of owing approximately $750, I owed around $275. Think about that. I would have paid almost $500 more if I hadn’t questioned the charges and submitted a detailed appeal. Document everything, take pictures, keep your emails, and question every move-out charge. Don’t assume the first bill they send you is automatically fair. Parking is $100 A MONTH if you’re “lucky” enough to get a spot. I joined the waitlist the year before I moved in and didn’t get a compact spot until July literally the month before I moved out. There’s no guest parking, and parking enforcement is extremely aggressive. My mom once drove FOUR HOURS to tell me in person that my dad had died. She parked in future-resident parking as nobody was using it and was there for about 30 minutes. She was booted and charged around $180, even after explaining the circumstances, she was met with a nasty attitude. I understand the parking company is separate from The Finmore but The Finmore chooses who they contract with. Residents shouldn’t have to deal with that. They also don’t provide moving carts, so residents use carts from the Harris Teeter. And finally, the poor fish in the office is in a tank that appears far too small for its size. It’s small compared to everything else but somehow completely fitting. If me and other people are putting this much time into writing a review, is this somewhere you want to live? And to you Finmore don’t bother replying to this with a pitiful “sorry” and a mound of excuses. Take it on the chino like your residents had to take everything else. Thanks.
• SS

  Skyla

  Aug 29, 2026
  1.0
  The guy giving me a tour of this place was very impatient and rude. He also suddenly changed the day I would be able to move in after 10 minutes before he just said I couldn't soon. I also was grossed out when I saw a large fish in a tiny tank in the leasing office with nasty water, whoever owns that fish, you should be ashamed of yourself and the lack of upkeep to that poor animal. The guy giving me a tour also conveniently acted like he couldn't hear me when I asked who's fish it was? I left when he ignored me because i'm not gonna try to pay and live somewhere where I'm already getting disrespected by staff. Wouldn't live here if it was the last place in Boone.
• CA

  Caitlin Allen

  Aug 28, 2026
  1.0
  After living at The Finmore at 241 for three years, I strongly recommend that anyone considering living here read the reviews and ask detailed questions before signing a lease. In my experience, the property looks nice on the surface, but the management, maintenance, and consistency are major problems. The “luxury amenities” are often unreliable. The hot tub is frequently closed or cold, grills don’t consistently work, and the study rooms do little to block noise from the clubhouse or hallways. Even the complimentary coffee machine has repeatedly malfunctioned. Management has also been extremely inconsistent. In my second year, I specifically asked the office whether I needed to register a one-gallon fish tank and was told I did not because it was not a cat, dog, or larger reptile/amphibian. Despite following the information I was given, I was later charged $500 for a lease violation and two months of pet fees. What made this more frustrating was seeing other residents violate pet policies without receiving the same consequences. My third year was particularly unacceptable. I moved into a unit with a bathroom door hanging off its hinges, and my maintenance request was never resolved. That same year, the building experienced a lithium battery fire. I later learned that the sprinklers had been shut off during the fire, which was especially frightening because my apartment was on the same side of the building. Just one week earlier, pipes on that side of the building had frozen for nearly an entire week. Then, about a month later, my friend and I were trapped in an elevator for 30 minutes and had to be rescued by the fire department. The elevator remained out of service for another three months. As someone living on the fifth floor, this meant routinely fighting for an elevator and sometimes running down five flights of stairs just to have a chance of getting to class on time. Parking is another major problem. The Finmore does not have enough parking for its residents, yet management will not transfer an unused parking spot from someone who has moved out to a current resident who needs one. Residents can end up paying for parking they aren’t using while other residents cannot get a spot at all. That system makes little sense and is extremely frustrating. Move-out charges were another unpleasant surprise. After my lease had already ended, I was charged $287.50 for paint. The resident before me had lived in the room for more than four years, and the room had not been repainted before I moved in. I completed the spackling and touch-ups I was responsible for and left the room extremely clean, as shown in my photos. Being charged hundreds of dollars afterward felt unreasonable. Even basic services come with limitations. Printing costs money, paper and ink are not always available, and the office closes before many students are finished working. After three years, my biggest takeaway is that The Finmore prioritizes the appearance of a luxury apartment complex more than the actual resident experience. There were repeated issues with maintenance, management, parking, amenities, and unexpected charges. For a property charging around $1,200 per month for rent alone, I expected significantly better. I would not choose to live here again, and I strongly recommend prospective residents look beyond the amenities and carefully consider the day-to-day reality of living at The Finmore before signing a lease.