Ascot Point Village

Reviews

• BJ

  Bentley Jordan

  1 day ago
  1.0
  TL;DR at the bottom. Don't live here. For reference, I was here almost 2 years. 1. They switch office staff so often you're likely to see a different face every couple months in the office. You like your management? Yeah, they'll be gone in a week and replaced with someone even more incompetent. Some folks were incredibly helpful, and then what? Replaced in a month. The maintenance crew has always been amazing, I will say. 2. It's disgusting. They say they're doing something about the garbage and crap and they're lying. By crap, I mean literal crap. People allow their dogs to crap EVERYWHERE and leave it there. Staff does nothing to stop this. Oh, and the garbage? You can find photos in other reviews but it looks like a landfill in front of the dumpsters almost all the time. Absolutely disgusting. 3. It's very unsafe. People love speeding through the complex where there are children playing. There are fights and gunshots and car accidents. You'll often, OFTEN, see police cars outside. 4. Amenities? Yeah, right. We (my roommate and I) were there almost 2 years and on the website it says that the amenities (the gym, mostly) is available 24 hours. 100% incorrect. Until literally the month our final lease ended, they had no key cards and these amenities we're promised and pay for were only available during office hours. People work jobs and deserve to use the gym after hours, WHICH THEY'RE PAYING FOR. I saw in another review that this was an issue on several other occasions before we moved in. Honestly, this entire complex is borderline disappointing. 5. Pricing is ridiculous. Considering everything else I mentioned, the pricing is just borderline ridiculous. The apartments themselves are shoddy. Paint peeling, sticky plastic floors that stay sticky even after cleaning, the power cuts out easily and the electric work is horrid. The rent for my small, one bedroom apartment was $1,450 most months, and that doesn't include electric. TL;DR - It's disgusting, expensive, unsafe, and you're paying for amenities you likely won't have access to. Don't live here.
• MC

  Megan Cook

  May 4, 2026
  5.0
  Christopher gave my son and I a tour this past weekend. He was very informative, very helpful, and pleasant. It was a wonderful experience!
• NK

  Newborn Karen

  May 2, 2026
  5.0
  Macey was very professional and very kind she went above and beyond her duties to help me she gave me a great tour of the complex she was very pleasant and patient with me she made me feel very welcome she was just Awesome
• FC

  flaminghot cheetos

  Apr 18, 2026
  3.0
  I would give 2.5 stars. I have lived here for a couple years and have never been able to use the gym because I get off after 6 which kinda sucks- I feel like I should get some money back? Thankfully we are getting fobs now. I know! My newest issue is that “the amazon locker hub is for resident convenience we are not able to go in and look for packages for you” told to me by a women in the office I’d never seen or met before? That’s quite interesting to me, because my package would’ve been delivered straight to my door if they didn’t have this package hub to begin with. So it feels like the right thing to do is to at least help me find my missing items. Really missing the helpfulness of the former management. New management is alright but definitely blames their inability to be flexible on their higher ups, which honestly, that’s probably accurate and fair.. If we could take the “rules rules rules” of new management and combine it with the empathy and flexibility of the former, results would be fantastic.
• SW

  Stephen Witt

  Apr 14, 2026
  5.0
  I’ve lived in luxury apartment communities across the country, and Ascot Point Village has provided one of the most seamless and impressive move-in experiences I’ve ever had. Christopher and his team are truly exceptional—his level of customer service is unmatched here in Asheville. From day one, every interaction has been professional, efficient, and genuinely welcoming. I moved into a three-bedroom apartment last week, and any issue that has come up has been handled quickly and with ease. The entire community is beautifully maintained. The grounds are meticulous, and the amenities—including the pool, fitness center, Amazon package center, and playground with picnic areas—are all well cared for and thoughtfully designed. I’m incredibly grateful to call Ascot Point Village home and look forward to building my life here.