Axial Buckhead

Reviews

• MR

  Miguel Rosado

  Aug 7, 2026
  5.0
  The team here is the best!
• SR

  Sandra Rosado

  Aug 7, 2026
  5.0
  Love it here! Been here for 18 years and the current staff is by far the best!
• RE

  Roc Ellie

  Aug 7, 2026
  5.0
  Leila service excellent service, greeted and guided me through the whole move in process and I thank her for accommodating me
• CF

  Chase Flynn

  Jun 26, 2026
  1.0
  Staff is AMAZING. Very helpful and polite. Lelia and Christi are incredible! The 1 star is for the property management company because they are terrible.
• AC

  Avry Christie

  May 28, 2026
  1.0
  Update: Their response did nothing and my follow up email was ignored. An HUD complaint has been initiated. If you require a disability-related accommodation or assistance animal, be aware that this property uses a third-party vendor to review requests, and that third party does not seem to enjoy complying with federal rules and regulations. In my experience, I was repeatedly unable to obtain a clear explanation of what specific information or documentation was allegedly missing from my request despite asking multiple times. The vendor repeatedly questioned the reliability of documentation from a licensed healthcare provider while refusing to identify a concrete deficiency in the documentation itself. Instead, I received generalized responses regarding provider affiliation, telehealth, "verification" concerns, and whether my disability was sufficiently "observable" to support my service animal, despite having never met me or observed my disability. The process became extremely circular. I repeatedly requested clarification regarding what was required for approval and repeatedly received the same generalized responses. I also repeatedly clarified that one of my dogs is a trained service dog, yet the standards applicable to service animals and emotional support animals appeared to be repeatedly conflated throughout the review process. The apartment repeatedly deferred to the vendor's determination and did not independently address my concerns or requests for clarification. As a result, I was unable to move forward with having my service dog reside with me despite months of attempts to resolve the matter directly. After numerous unsuccessful attempts to obtain clarification and resolve the issue, I filed a complaint with HUD regarding the handling of the accommodation process. It's felt dehumanizing and demeaning toward me as a person with a disabilitty. Others may have different experiences, but prospective tenants who require disability accommodations should be aware of this process before signing a lease.

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