Tomoka Pointe

Reviews

• NN

  Nikenson

  Sep 29, 2026
  5.0
  Her name is pamela she so so sweet and she is so gentle I love her so much she is wonderful sweet nice 🔥🔥🥰😘
• DD

  Danie Dificile

  Sep 29, 2026
  5.0
  Her name is Pamela she is so nice she likes helping people so much and she sweet 🥰🥰🥰
• NM

  Nicolas Mazza

  Sep 14, 2026
  1.0
  My fiancé and I were former residents at Tomoka Pointe. We returned today(9/14 at 3pm) to get the router to return to AT&T and were disappointed with how we were treated. I walked in and spoke to a blonde lady who sent me into a room with a pile of AT&T routers and said “it’s somewhere in here”. She then left me alone for about 5 minutes while I was searching sticky tabs with random apartment numbers in confusion. She then comes back and says “if you can’t find it, just take a random one.” I did as she said and my router # did not match and DID MATTER, so we returned. She then sent my fiance and I back into the room as if she didn’t believe us, where we were left alone again. And again, no router. We went all the way back to the break room to find the “disappearing lady” to get shooed back to the front as if we weren’t lead there in the first place. I MENTION AGAIN, “Jake said pulled our router from the apartment, it should be here somewhere. We need it or we will be charged”. I hate being rude but we put our foot down and she found it. I wish Jake was there, he always took good care of us. Integrity was lost with business I guess?
• CH

  Christy Helton

  Aug 25, 2026
  5.0
  Melvin is the best maintenance Manager ever!!!
• A

  Вова Тарновский

  Aug 6, 2026
  1.0
  This is the first negative review I’ve ever written about anything, because most problems can usually be solved—but not in this complex. The office management is terrible; everyone passes the buck, and no one ever resolves issues in a timely manner. The gates don’t work (ever), there are no security cameras, and the complex accepts no liability for your property if something goes wrong on the premises. I’ve repeatedly seen homeless people climbing over the fence and wandering around the grounds. When we moved in, the apartment itself was quite dirty, so we had to clean it all over again. The water meters weren't working—and I know for a fact we weren't the only ones—yet the office simply decided to invent a figure for our water bill and refused to explain why we were being charged $100–$150 a month (as if we had a private swimming pool in our apartment 😳). Several times, a malfunctioning air conditioner caused water to leak into our closet, ruining many of our belongings. The washing machine was incredibly noisy; the repairman who came to look at it refused to do anything, saying they’d only replace it once it broke down completely, as fixing it was too much of a hassle and pointless. It’s truly impossible to list every single problem—something is broken or not working almost constantly. You’ll waste a huge amount of time and energy trying to get these issues resolved, but *no one* will actually fix them, because the only thing that matters to the office is getting you to sign the lease; after that, they couldn't care less about you or your problems

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