SD
Sarahi Delgado
Apr 13, 2026
I had a very disappointing experience with Northpoint Asset Management, specifically working with Kendra and her assistant, Hijaab. Communication was inconsistent and unprofessional throughout my tenancy, and important matters were not handled in a timely manner.
Overall, the lack of responsiveness, poor communication, and failure to follow basic legal timelines made this a frustrating experience. I would strongly recommend that others proceed with caution when renting through this management company.
EE
Eric Etheridge
Feb 3, 2026
This is the worst management company ive ever delt with. People do yourself a favor and beware. If you dont believe fat meat is greasy, your down fall
JN
Jonathan Nassif
Jun 17, 2024
I had a nightmare of an experience with northpoint asset management. Primarily Heaven Pennymon. I would suggest no one do business with this company. Take the time to check their reviews with the Better Business Bureau. When moving out of my rental unit, Heaven Pennymon Provided me with a move out check sheet and I followed to the tee. She is attempting to change me $2900 to repaint the entire interior. I have asked for photographic evidence of these damages as well as evidence that these repairs were even made and no such proof has been given to me. The unit was left undamaged and she is attempting to steal from me. I’m sure this is not the first time this company has done business this way and would warn others to stay far far away from them. Heaven also broke multiple points of my rental agreement during the move out period. 1) she did not give a 48hr notice to enter the property as required by the date of Arizona and 2) she did not inform me of the date of the move out inspection. Both of these are required by the state of Arizona to avoid situations like this. Bottom line is this business conducted business with me unethically and is attempting at scamming me out of my security deposit. For those looking to rent a unit managed my north point or heaven pennymon, It is also important to note that during my lease, I was without air conditioning for over a month during the Arizona summer. Internal temperatures of my rental unit were over 100° for 30 days straight. Heaven did not take this seriously and ignored my calls and texts on multiple occasions. I believe they are trying to recoup the discounted rent from when the air conditioning was out by keeping my security deposit. I will be contacting the BBB, Chanel 3, as well as the state of Arizona on this matter. I want to give every person a fair warning to diligently stay away from this business and especially heaven Pennymon. I want to believe that North point asset management would not do business like this across the board; however, it seems they are backing and doubling down on the unethical ways their employees do business.
JA
Jennifer Anderer
Sep 14, 2022
Stephanie Ameen was super helpful and fun to work with. Stress free and very knowledgeable. Great experience!!