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Heartland Veterinary Hospital

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About

VeterinarianAnimal HospitalPet Boarding Service
W. Clayton Potter, DVM (Doc) graduated from Tufts University back in 1988 and from that point, he has made it his mission to give every animal he treats the best veterinary care by providing customized solutions with an affordable pricing structure. We don't feel it's right to nickel and dime any customer that is trying to take care of their pet(s). We also want to educate our patient's owners during each visit to ensure both the patient and the owner has an enjoyable visit.

Location

Heartland Veterinary Hospital
3137 Olivet Church Rd, Paducah, KY
42001, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 11:00 AM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.