Brand Certified
Banfield Pet Hospital
3.5(124 reviews)
Certified by Banfield Pet Hospital • Oct 18, 2026
Business Details
156 Pavillion Pkwy, Newport, KY
41071, United States
Certified by Banfield Pet Hospital • Oct 18, 2026
(859) 261-1636
Certified by Banfield Pet Hospital • Oct 18, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Oct 18, 2026
About
Certified by Banfield Pet Hospital • Oct 18, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Newport is your trusted local veterinarian in Newport, Kentucky for comprehensive, preventive care for dogs and cats.
Our expert veterinary team offers a wide range of services, including vaccinations, spay / neuter, dental cleanings, microchipping, ear exams, and diagnostics.
From puppy and kitten care to senior pet support, we are committed to your pet’s health at every stage of life with our Optimum Wellness Plans®.
Visit our Newport vet clinic, conveniently located inside PetSmart at the Newport Pavilion near the intersection of Pavilion Parkway and Carothers Road, just off Interstate 471, for compassionate and professional pet care. New patients are always welcome. Schedule your visit online today!
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Oct 18, 2026
Hours
Certified by Banfield Pet Hospital • Oct 18, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
SundayClosed
Products & Services
1 list · 15 items
Reviews
3.5
124 reviews
5 stars
63
4 stars
14
3 stars
3
2 stars
6
1 star
38
- ABAmanda BoltonOct 13, 20262.0The wellness plans are a joke! My pet has passed away, and I’m still being told I have to continue paying the monthly payment or pay an additional $444 out of pocket for services that were provided. This was never explained to me when I signed up for the plan over 13 years ago. Had I known this was how things would be handled, I would have thought twice about enrolling. It is incredibly frustrating and upsetting to be dealing with this after losing a beloved pet. You would think a company that claims to care about pets and their owners would show some compassion and understanding during such a difficult time instead of continuing to demand payments. After being a customer for over 13 years, this experience has left me extremely disappointed. I expected transparency about the terms and conditions from the beginning, not unexpected charges and continued financial obligations after my pet has passed away. I would not recommend these wellness plans to other pet owners unless they fully understand what they are signing up for
- KJKatheryn JohnsonSep 16, 20265.0I love these ladies here at Newport Banfield. They care for my sweet pups so well and always willing to work within a budget you have!
- JDJennifer DutleSep 15, 20265.0The staff treats your pet like their own
- AAAshley AvatarAug 20, 20261.0Money hungry tactics... care more about money than pets
- TRTiffany RohlingJul 31, 20265.0This location has incredible staff that genuinely cares about the wellbeing of pets. I trust them entirely with caring for my animals.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Newport, KY?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Does Banfield Pet Hospital provide emergency care services?
Banfield does not provide emergency care services, but during hospital hours you can call for urgent care advice and referrals to emergency hospitals. For emergencies outside hospital hours, please contact your local emergency hospital.
What preventive pet health care services does Banfield offer?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy at all life stages.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care with head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. It is a wellness plan, not insurance, and automatically renews annually unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan?
You can pay monthly over 12 months through automatic withdrawals from your bank account or credit card, or you can choose to pay in full at enrollment for convenience.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments with pickup calls, and virtual visits for Optimum Wellness Plan clients for care from home.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via the Banfield website or the Banfield mobile app available on both iOS and Android.
What pet-related stores are near Banfield Pet Hospital in Newport?
Nearby pet-related stores include PetSmart, which offers pet supplies and services, making it convenient to shop for your pet’s needs before or after a vet visit.
Are there convenient food and drink options close to Banfield Pet Hospital?
Yes, nearby you’ll find Starbucks for coffee and snacks, Pizza Hut Express for quick meals, and Subway for sandwiches, which are great options for a bite while visiting the area.
What shopping centers and services are near Banfield Pet Hospital?
Banfield Pet Hospital is located near Newport Pavilion shopping center, as well as stores like Michaels for crafts, Target for groceries and retail, and pharmacy services like CVS and Kroger Pharmacy, providing convenient shopping while you are in the area.
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