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Petco

4.4
(654 reviews)

Business Details

(502) 715-4183

About

Pet StorePet supply store
Petco pet store in Louisville offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Eastgate helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
12695 Shelbyville Rd, Louisville, KY
40243, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 7:00 PM

Reviews

4.4
654 reviews
5 stars
440
4 stars
115
3 stars
42
2 stars
10
1 star
47
  • RJ
    Roberta Juenger
    Oct 3, 2026
    5.0
    The in-store staffers were very courteous and helpful resolving a problem created by corporate's marketing, tech or web page designers. On two occasions I attempted to purchase according to the web site . . . buy online, pick up in store, buy 12 cans of the advertised brand of cat food, get 2 cans free. Each order was filled with and I was charged for 12 cans. To get 2 cans free, it was necessary for staff to cancel the online order, create a transaction within the store for 14 cans and process a credit for 2 cans. Ridiculous! I'm also aware there has recently been other misleading advertising generated from within the corporate structure that appears to challenged (at best) . . . or culpable (at worst). Again, high praise for in-store staff.
  • DK
    Diane Elizabeth Kazunas
    Oct 3, 2026
    5.0
    This was our first time having our sweet pup bathed & groomed at Petco.Tori & supervisor were very knowledgeable, kind, friendly & professional. Our sweet pup had special needs that needed to be addressed and they were very understanding and explained throughly the approach and what to expect. Couldn’t have asked for a better experience!
  • RS
    Rachel Stump
    Sep 21, 2026
    2.0
    I can't urge you enough to stay away from buying anything from this stores aquariums. I had no idea ich was carried on plants and to infect my livestock for the garbage quality plants they bagged for me 😔 never again. Lesson learned on my end.
  • RV
    Rebecca Vittitoe
    Sep 12, 2026
    5.0
    Had a return which they handled quickly.
  • KK
    Kimi
    Sep 2, 2026
    5.0
    Always a great experience! Everyone is incredibly friendly and helpful. Hannah B from the grooming team always takes good care of Bee ❤️ Definitely recommend this location!

Frequently Asked Questions About Petco

Does the Petco Eastgate location have a vet hospital?

No, Petco Eastgate does not have a full-service vet hospital.

Does Petco Eastgate offer vaccinations?

Yes, Petco Eastgate provides vaccinations.

Brand Certified Facts from Petco

This information is certified by Petco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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