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Priority Pet Boarding Services Inc.

About

Pet Boarding ServiceKennelPet Sitter
Priority Pet Boarding Services Inc. is a family-run pet boarding business based in Ottawa, specializing in cat boarding and small pet care. Our main headquarters in Ottawa provides a safe, cage-free home environment designed to reduce stress and support personalized care. We offer boarding for cats, rabbits, birds, hamsters, turtles, and other small animals. Pets stay in a comfortable home setting with access to cat trees, enrichment, and supervised socialization based on compatibility. As one of Ottawa’s most established pet boarding providers, we focus on creating a calm, low-stress experience that serves as an alternative to traditional kennels.

Location

Priority Pet Boarding Services Inc.
15 Heartleaf Private, Ottawa, ON
K1T 3Z9, Canada

Hours

Monday7:00 AM - 10:00 PM
Tuesday7:00 AM - 10:00 PM
Wednesday7:00 AM - 10:00 PM
Thursday7:00 AM - 10:00 PM
Friday7:00 AM - 10:00 PM
Saturday7:00 AM - 10:00 PM
Sunday7:00 AM - 10:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.