Brand Certified
Lowe's Home Improvement
4.0(3101 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
201 North New Road, Waco, TX
76710, United States
Certified by Lowe's Home Improvement • May 17, 2026
(254) 776-9300
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/TX-Waco/0129
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Waco, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
3,101 reviews
5 stars
1,643
4 stars
677
3 stars
311
2 stars
151
1 star
319
- AGAngie Greak4 days ago4.0Update - John the manager called and make quite a few very helpful suggestions. I am very impressed with his attitude and willingness to help. So it seems that the best thing to do is avoid Lowe’s.com and head to the store to ask for John. Wow. Wow. Wow. Lowe’s - what happened? This is truly unacceptable. The first person we asked for help looked at us and then when back to reading a piece of paper he had. Then Angel was the next person we asked - he was at the front desk - he is about as frustrating a customer service rep as I have ever experienced. He had no answers and said nothing was his fault. He has zero ideas on how to fix a simple order pick up. Then a co worker came in late and angel commented on it - the coworker said no one can do anything about me being late and walked off. This shows the tone at the top is not acceptable to a successful business. We need more local businesses to fill this gap.
- KKKarmi KarmiApr 28, 20263.0Employees are great and the store is good, but that automated phone system is absolutely atrocious. It makes me want to avoid Lowe's.
- WLWendi LincecumApr 24, 20265.0Everything where it should be. Employees respectful and helpful today!
- DFdaniel follisApr 21, 20261.0I ordered a turf broom/rake for the artificial turf I’m installing around my pool. When placing a large order with Home Depot, I also ordered the broom from Lowe’s since Home Depot didn’t have one in stock. I arrived after 4:30 PM to pick up my Lowe’s order—giving them the entire day to prepare a single item—and it still wasn’t ready. Meanwhile, Home Depot had my much larger order ready hours earlier, and I was able to pick it up without any issues. At Lowe’s, I was told they were too busy and that all orders were behind. But this was just one item—one. Because of the delay, I ended up ordering the turf broom from Amazon, and it was delivered the very next morning.Doesn't matter how the commercials, say about Lowes and how vet friendly they are, because in Waco they are defenitly not.
- CMCharles MurphyApr 11, 20265.0Good store on the most park. Some employee help is better than others. The gentleman running the tool department is always very helpful. He always has a great aditude and goes out of his way to show you extra help. He helped me today 4/11/26.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Waco, TX?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Waco, TX?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, including closures on 11/27/2025 and 12/25/2025.
Does Lowe's in Waco offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you of any changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's in Waco?
Yes, Lowe's offers various installation services including appliances, cabinets, flooring, lighting, doors, windows, and more.
Does Lowe's in Waco participate in any community associations or programs?
Yes, Lowe's is associated with programs such as Lowe’s Toolbox for Education, SkillsUSA, Lowe’s Heroes, Boys & Girls Clubs of America, Habitat for Humanity, and more.
What nearby places can help if I need propane for my home projects?
Blue Rhino Propane Exchange, located near Lowe’s, is a convenient option for propane supply to support your home projects.
If I need key or locksmith services near Lowe's in Waco, where should I go?
You can visit minuteKEY or Minute Key nearby, which provide key and locksmith services conveniently close to Lowe's.
Are there other home improvement or contractor services near Lowe's in Waco?
Yes, DreamMaker Bath & Kitchen is a nearby home improvement store and contractor that you might find useful for your remodeling needs.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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