This profile is uncertified and using publicly sourced data
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Business Details
About
Self-Storage FacilityAutomobile Storage FacilityBoat Storage FacilityRecords Storage FacilityRV Storage FacilityWarehouse Storage Facility
HGS Self Storage provides clean, secure, and convenient storage solutions in Waco, TX. Located at 500 Mall Drive, our facility offers a variety of unit sizes designed to meet both personal and business storage needs. Customers enjoy easy drive-up access, wide aisles for simple loading and unloading, and well-lit grounds with modern security features for peace of mind.
Whether you’re moving, decluttering your home, storing seasonal items, or need extra space for business inventory or equipment, HGS Self Storage makes the process simple and affordable. Our goal is to provide a dependable, hassle-free storage experience with friendly service and convenient access.
Location
Hours
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.