This profile is uncertified and using publicly sourced data
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Business Details
About
Utility Company
Discover seamless service and support for all your utility needs with the City of Waco Call Center. Located at 425 Franklin Avenue, the MyWaco Central Call Center provides a convenient hub for managing your water and utility accounts. Whether you need to set up new service, make a payment, or require assistance with any City of Waco service, our dedicated team is here to help. Experience the ease of local, accessible support designed to serve the community of Waco, TX.
Location
Hours
Monday9:00 AM - 5:30 PM
Tuesday7:30 AM - 5:30 PM
Wednesday7:30 AM - 5:30 PM
Thursday7:30 AM - 5:30 PM
Friday7:30 AM - 5:30 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.