This profile is uncertified and using publicly sourced data
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Business Details
About
Self-Storage FacilityAutomobile Storage FacilityBoat Storage FacilityMoving CompanyRV Storage Facility
Otter Self Storage at 13923 SW Loop 410 in San Antonio, TX, offers secure, affordable storage solutions with contactless rentals. Conveniently located near Texas A&M University–San Antonio and Palo Alto College, our facility features climate-controlled units, drive-up storage units, and 24/7 video surveillance. We provide various unit sizes, including options for vehicle, boat, and RV storage. Serving San Antonio, Universal City, Leon Valley, Converse, Schertz, Gillette Area, and surrounding neighborhoods, we offer flexible month-to-month leases and online account management. Rent or reserve your storage unit today!
Location
Hours
Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday7:00 AM - 7:00 PM
Sunday8:00 AM - 4:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.