This profile is uncertified and using publicly sourced data
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Business Details
About
Self-Storage FacilityAutomobile Storage FacilityBoat Storage FacilityMoving Company
Otter Self Storage on SW Loop 410 in San Antonio, TX, provides secure, affordable storage with 24/7 video surveillance, gated access, and easy to load drive-up units. Located near JBSA-Lackland, Tom Slick Park, and Loop 410, our facility is perfect for military families, local residents, and businesses in San Antonio, Helotes, Castle Hills, Balcones, Heights, Rainbow Hills, Meadow Village, and surrounding areas. We offer flexible month-to-month leases, contactless online rentals, and options for vehicle, boat, and RV storage. Whether you’re decluttering, moving, or need extra space, rent or reserve your unit online today on our website or by giving us a call!
Location
Hours
Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday7:00 AM - 7:00 PM
Sunday8:00 AM - 4:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.