At Lovesac, we're committed to making your home as comfortable as possible. That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. This helps reduce stress while freeing you to live the life you love.
Learn more about The World’s Most Adaptable Couch™ and The World's Most Comfortable Seat™. Plus, discover the latest innovation in Total Comfort, StealthTech Sound + Charge. This immersive audio system features speakers and a subwoofer, seamlessly embedded inside Sactionals for a 4D sound environment that truly surrounds you.
Now’s the perfect time to create, customize, and design your own Sac or Sactionals. Plus, find out about our latest offers, sales, and financing options. Remember, every order comes with free delivery and our risk-free 60-Day Home Trial.
Whether you're looking for a sectional couch, bean bag chair, outdoor furniture, or even just an ottoman, Lovesac has something to fit your needs.
You spend $7,000 for a sectionals and it comes in 7,000 different boxes and you have to completely put it together, It is very difficult to put together and tore my knuckles apart. This company and their reply to this problem was unprofessional and completely sarcastic. I would never buy from them again.
CM
Cyn Maddox
Jan 13, 2025
1.0
TERRIBLE COMPANY! I CAN NOT BELIEVE THE TERRIBLE CUSTOMER SERVICE FROM THIS COMPANY. We order 13 sectional pieces plus two tables that came in 45 boxes. You would think for the amount paid (over$14k) for these couches, this company would offer "white glove service" & pick up for the boxes it comes in. We honestly wanted to return everything, but in order to return theses couches.. We would have to take everything apart and place back into 45 boxes! NOT TO MENTION, these couches aren't as comfortable as they look.
We also purchased a couple of accessories, but decided they don't work well. The tray table is absolutely useless. We emailed the company, twice, and never heard a response. Finally, after two weeks of silence, we called. It took 30mins to finally reach a representative to get shipping labels for the accessories we want to return.
I can't express how much I am disappointed with this company. I wanted to love them, but I definitely don't. I would never order from this company ever again, and shared my experience with everyone I know. I Highly recommend other companies that offer better and comfortable sectionals with white glove service and clean up. Not to mention better customer support as well.
Lovesac, do better! You've been around long enough to offer better services for the price point of your product. Also, don't have your sales people say it's 0% interest when that's a lie. It was 34.99% with the company Lovesac is using for financing.
GG
Gerrod Gomez
Nov 19, 2022
5.0
The customer service was amazing! Patty was my sales person and she took care of me to the fullest!
Lovesac offers washable, changeable, and lifetime-guaranteed Sacs and Sactionals, including sectional couches, bean bag chairs, outdoor furniture, and ottomans.
Where is Lovesac located?
Lovesac is located at 15900 La Cantera Parkway, Suite 25170, in The Shops at La Cantera, San Antonio, TX 78256.
What are the store hours for Lovesac at The Shops at La Cantera?
Lovesac is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Lovesac offer pickup or delivery services?
Lovesac does not offer pickup services, but every order comes with free delivery.
What payment options does Lovesac accept?
Lovesac accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa as payment options.
Is Lovesac accessible for people with disabilities?
Yes, Lovesac has a wheelchair-accessible entrance.
Can I find other shopping options near Lovesac at The Shops at La Cantera?
Yes, nearby stores include H&M for clothing, Vera Bradley for luggage and fashion accessories, and Sephora for beauty products.
Are there dining options near Lovesac at The Shops at La Cantera?
Yes, you can visit Grimaldi's and Grimaldi's Pizzeria nearby for Italian pizza and wine, or Culinaria Best Of Mexico for fast food options.
Can I find home decor and furnishings near Lovesac at The Shops at La Cantera?
Yes, Z Gallerie, a home decor retailer, is located nearby to complement your furniture shopping at Lovesac.
How can I contact Lovesac for customer support?
You can reach Lovesac customer support via email at customerlove@lovesac.com or by phone at +1 210-568-9552.
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