Self-Storage FacilityPublic StorageMoving Supply Store
Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.
Explore offerings from Extra Space Storage on 12607 SW Loop 410 in San Antonio, with popular services available at this location.
5043 Services
3 items
Services
Self Storage
Extra Space Storage offers a wide range of secure self storage solutions for residential and commercial needs. Our storage units are rented on a month-to-month basis and come in a variety of sizes from 5x5 to 10x30 (with additional sizing available).
Online Payments
Extra Space Storage makes it easy to pay your storage rental bill online. Simply log into your account to access statements, make a payment, and more. You can make one-time online payments or even set up recurring payments.
Packing & Moving Supplies
Extra Space Storage sells packing and moving supplies like boxes, bubble wrap, packing tape, rope, moving kits, and more. We have all of the moving supplies you need for a successful move!
Reviews
4.9
158 reviews
5 stars
153
4 stars2
3 stars0
2 stars1
1 star2
TV
Thalia Valenzuela
Jun 29, 2026
5.0
Mac did an amazing job with providing me information about payments and autopay. He had great customer service and a friendly attitude!
AC
Audrey Corona
Jun 29, 2026
5.0
Mac was amazing , he took the time to help me out and look for the best options and what i needed to store . I appreciate the time he took to give me the correct information and go over everything before signing.
JB
Jeff Barthel
Jun 27, 2026
2.0
Clean and convenient but don’t count on having a cart to help move your items. Also you should expect the price to increase every a few months
RV
Ray Valle
Jun 27, 2026
5.0
Mack did an outstanding job from start to finish. He is a hard worker, very professional, and truly went above and beyond to make sure everything was done right. I highly recommend him to anyone looking for someone dependable and dedicated.
ER
Esequiel Romero
Jun 12, 2026
1.0
To the Management Team,
I am writing to formally address a significant concern regarding customer service and facility provisions at one of your Extra Storage locations. As a current customer leasing two storage units at the 12607 SW Loop 410 SA, TX. 78224, I have recently encountered an operational shortcoming that substantially detracts from the overall user experience.
My primary concern revolves around the complete absence of push carts at this multi-story facility. The inability to access essential equipment for transporting belongings between my vehicle and storage units, particularly across different floors, presents considerable logistical challenges and physical strain.
Upon inquiring about this issue with a staff member at the counter, I was advised that such equipment is considered "more of a luxury than a necessity." This particular sentiment is perplexing and concerning, as it appears to overlook the fundamental practical needs of customers accessing storage units, especially within a building of this configuration.
The provision of moving aids like push carts is widely considered standard practice in storage facilities, significantly enhancing customer convenience, safety, and efficiency. Their absence forces customers to undertake arduous and time-consuming efforts to move items, which can be particularly difficult for heavy or bulky possessions.
To significantly improve the customer experience and align with industry standards, I strongly recommend that this location be promptly outfitted with an adequate supply of push carts. A minimum of three carts, ideally distributed for easy access on each floor, would substantially alleviate the current difficulties faced by customers.
I trust that this matter will receive your immediate attention and lead to a swift resolution that prioritizes customer convenience and operational efficiency.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of San Antonio near South San Antonio, Texas A&M University-San Antonio, Kingsborough Ridge, South Side, Von Ormy, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located just off I-410, at the corner of Palo Alto Rd and I-410 Access Rd.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Texas A&M University-San Antonio.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage?
The gate access hours are from 6:00 AM to 10:00 PM every day, Sunday through Saturday.
What are the office hours at Extra Space Storage?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. It is closed on Sunday.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities offer climate-controlled units for temperature-sensitive items.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at https://www.extraspace.com/storage/facilities/us/texas/san_antonio/5043.
Is Extra Space Storage located near any colleges?
Yes, Extra Space Storage is near Texas A&M University-San Antonio, making it convenient for students to store belongings.
What nearby amenities are available around Extra Space Storage?
Nearby you can find convenience stores like Circle K and Corner Store, fast food options such as Jack in the Box, Taco Bell, and Whataburger, plus the Best Western Plus Palo Alto Inn & Suites hotel.
Are there fueling stations near Extra Space Storage?
Yes, Valero and Circle K both offer gas stations near Extra Space Storage, convenient for customers on the go.
Does Extra Space Storage provide packing and moving supplies?
Yes, they offer a variety of moving and packing supplies for purchase both online and at the facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, checks, Discover, Mastercard, and Visa.
How can I contact Extra Space Storage?
You can reach them by phone at +1 210-988-0360 or email at fac5043@extraspace.com.
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