Aptive Pest Control

Reviews

• SJ

  Sonja Juarez

  3 days ago
  1.0
  I would never recommend it. This has been the worst pest control we have ever had. We specifically asked for a hornet and wasp extermination, and it literally did not get done nor did the person that came to the house rang the doorbell to even find out where it was. Worst service ever.
• LF

  Lina Flores

  Jul 2, 2026
  1.0
  Aptive service so far has been disappointing. I initially signed a contract June 10 and requested a do-over as allowed. No shows for two appointments. No communication from agent assigned. The sales rep managed to contact someone who’s suppose to show up tomorrow. So far, no one has contacted to confirm the pending appointment. Lack of communication, efficiency, and service as provided. Already warned customer service of my intent to stop the payment due to failure on their part to meet service terms.
• RM

  Raquel Martinez

  Jul 1, 2026
  5.0
  Paul was great. He asked me about the problem areas and treated them accordingly. I could’ve gone without him assuming I was the grandmother of my baby though. It’s ok.. but I’m barely 38. That’s what I get for letting my grey hairs come in. 😅
• CR

  Curt Rust

  Jun 27, 2026
  1.0
  I have mentioned multiple times to “managers” the days that I am home and available for the service to be scheduled yet still it’s always scheduled for days I have to work. This last service they didn’t even service my house they serviced someone else’s. I asked the tech to send photos and he kept saying he had bad service. When I logged in online that’s when I had seen the uploaded photos were someone else’s house and I’ve been unable to get a hold of the company to reschedule the service.
• PM

  PaulDavid Morado

  Jun 22, 2026
  1.0
  I am a real customer and I have the screenshots, the botched email records, and the billing statements to prove all of this. If Aptive corporate wants to dispute this, they have my actual account history on file. Aptive Environmental uses predatory door-to-door sales tactics and intentionally misleading billing practices. ​We were verbally quoted a cheap introductory rate by an agent named Nate. He rushed us to initial a tablet under the guise of standard authorization, completely hiding the fact that he was locking us into a 24-month contract with early termination fee. They never verbally disclosed the contract or the cancellation penalty. ​To make matters worse, their internal records are a total joke. They completely mangled our email address on day one, ensuring we never received the digital contract portal or links to see what they actually signed us up for. When we called to dispute a random $90 charge for a physical service they NEVER even performed on our property, customer service tried to hold a digital signature over our heads. They even claimed to have 'photo and video proof' of the signature, except the person in their media had a beard and a white cap—I don't have a beard and don't even own a white cap. They are literally attributing other people's data and identities to random accounts. ​I paid the cancellation fee just to legally sever ties with this circus and protect my family from their harassment, but save yourself the absolute nightmare. They will lie to your face on your front porch, botch your account details, bill you for zero work, and extort you on the way out the door. Stay far away.

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