Brand Certified
Lowe's Home Improvement
4.0(1740 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
2715 South Loop 256, Palestine, TX
75801, United States
Certified by Lowe's Home Improvement • May 17, 2026
(903) 723-6400
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/TX-Palestine/1892?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-1892-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Palestine, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
1,740 reviews
5 stars
918
4 stars
372
3 stars
151
2 stars
83
1 star
216
- LCLance Crawford4 days ago5.0My wife and I went in to purchase a fridge today 5/16/2026, and had the best experience yet!! Thank you to Ozzie for showing us a good deal and Jennifer for checking us out and making sure we got everything we needed! The manager Emily was very helpful and asked if we needed anything else! This is the true definition of great customer service and a great time purchasing anything from the great Lowe’s in Palestine Tx!
- AVAndrew VigilMay 3, 20261.0Walked in at 7:58 on a Sunday—I get it, trust me, I get it. I would want to go home too. Lowe’s closes at 8. I walk in with my brother, and I’m already getting stared down as I’m walking in. Not one person says, “Hey, how are you? What can I help you find?”—which would be the obvious thing to do if you’re trying to clear the store at closing time. I came in looking for a microwave that was on sale. It said online there were five more available for pickup. I’ll put the screenshots below. I press the button, sit there, and wait. Eventually, someone comes over and asks if I need help. I tell them yes. They try to call someone else, but they aren’t available, so they come over to see what I needed. They see the microwave and ask if I’m wanting the one on sale. I say yes, and they go to scan it, and it says there was only one left—and that it’s the display. I say, “Okay, that’s fine. I can grab this one if that’s possible—that would be cool.” They then say the display doesn’t have the wiring, which I understood—no problem. By this time, another associate walks up and just says the same thing, confirming what the first person said—that we’d have to order it. Okay, that’s fine. No thanks, I’ll just order it from home—no problem. That stuff is easy. I say I must’ve just seen it wrong online. So, I’m walking out with my brother, and as we head toward the exit, I guess we’re going to the wrong door because the cashier calls out, “Other door!” We all get to the door—me, my brother, and that second associate. The cashier comes up to the door and says, “Yeah, it’s after hours here at Lowe’s. If y’all were to stay any longer, we’re gonna have to put one of these vests on y’all and have you work.” Funny, right? My brother then says, “Well, that sounds great, because I really do need a job right now.” And he does. No response. No laughter. Nothing
- JJJessicaApr 28, 20265.0I had a pick-up order and I was having technical issues with the Lowes app and email, and Lilly, in Customer Service not only came over from a different department to assist me with pickup and even helped me load it afterwards. She made a bad experience wonderful. Thanks, Lilly!
- IGIvan GonzalezApr 28, 20261.0First time in this store and very disappointed walk in looking for 25 sheets of hardie backer and ask for some help since I was in a hurry all I got was a response “ no I don’t have any help “ while loading I noticed workers(5) talking on check out looking at me loading my stuff by myself , employees walking passing by busy on their phones great training Lowe’s 4/28 10 am
- JZJessica ZiemannApr 23, 20261.0This store only has a couple employees that work the rest are lazy or can’t be found.. My husband and I are renovating a house we bought and adding onto my mom’s house so we’re there almost every day or a sometimes a few times a day. One day I took my mom there to buy flooring for her house. We asked for someone to come help load it for us and no one showed up. I had to go track somebody down. Another day my husband and I went to buy a cow panel we waited 45 min for someone to come unlock it after I went in a couple time to see if someone was coming. My husband went to pick up more flooring a week ago and they gave him the wrong order after showing up the time they said and still waiting an hour for it. My mom and husband was there a couple days ago and kept pushing the button for help they watched the assistant manager walk past playing on his phone and no one came. My mom had to go find him for help. . Today my husband was there. An elderly lady asked him for help in lumber because she couldn’t find any employees. I absolutely hate this store and wish we had a Home Depot closer. I only go to Lowe’s because it’s so close and convenient but for any big purchases we will now go to the Tyler Home Depot.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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