Brand Certified
Lowe's Home Improvement
3.9(2476 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
4101 East 42nd, Odessa, TX
79762, United States
Certified by Lowe's Home Improvement • May 17, 2026
(432) 368-8802
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/TX-Odessa/2962
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Odessa, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
3.9
2,476 reviews
5 stars
1,266
4 stars
517
3 stars
242
2 stars
105
1 star
346
- EDEreal DominguezMay 11, 20261.0Horrible customer service. Excuse was two employees quit so they were short staffed. Three employees saw I needed help and called for service in my area. Never got service nor attempted to see what I needed. My son who was in another aisle looking at power tools sales associate goes to help him. Not knowing I'm the one paying for a tool box, power tools and mechanic's set. Stated that's not her dept but she is there trying to help him. Told her I had been waiting for a long time for some help with toolboxes and she saw me in the middle of the aisle for over 10 mins. Stated she had just came from lunch which was a lie, because I was watching her and the other associates ignoring customers. No wonder the employees quit, I could not work with people like her either. Do better Lowe's, you need to train these associates in better customer service. The customers of Lowe's pay their income and deserve better.
- MLMelissa Lancaster,Apr 28, 20261.0I’ve been waiting on a quote for over a month and every time I call nobody answers the phone. So I finally got somebody to answer the phone and they have no record of one of their installers coming to my house which I find very sketchy. There’s a grown man alone with me in this house and they have no record of that so ladies beware you don’t know who they’re sending to your house and they don’t know either.
- RGroberto gomezApr 22, 20264.0I took a full material list for a 7000 square-foot home, lumber, and windows back in October 2025. Richard Fino at the Pro desk has been helping me from October 2025 up until this day. Richard requested several quotes on the lumber and Windows from different vendors. He has helped me with the deliveries on the lumber and Windows. He is very professional and courteous and I would definitely go to Richard on my next build
- ANAaron NormanApr 13, 20265.0Great customer service.
- VMV. “Mack” M.Mar 22, 20261.0This review is solely based on Mya at the pro desk! I walk up to place an order and I have to wait for her to finish texting someone on her phone until she even looks at me when she clearly knows im standing 2 feet in front of her. Then I start asking her about a certain product and she cuts me off and says "are you pro"? I was taken off guard by that question as i am a pro shopper and been buying for many years and NEVER been asked that question! Then after she finally verified I was a big spender she offered to answer my questions but kept picking up her phone and texting and then forgetting what she was looking up for me! Then she talks like a 14 year old saying brah to me! Im not your brah! I am a paying costumer that needs to get material back to a job asap! Im not here to play kid games or you rolling your eyes because im not part of your generation! I could go on about how unprofessional she treated me!! You as a company should train your employees for their role! Especially if you put them in "professional" positions! I also shop at home depot and after this encounter, I wont be shopping at this lowes anymore. On a positive note... I usually deal with richard and he is the type to have at "pro"! Someone who knows the product and gives you all the attention while you are there!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Odessa, TX?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lawn mowers, paint, patio furniture, plumbing, storage solutions, tools, and windows and doors.
What are the store hours for Lowe's Home Improvement in Odessa?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with holiday hour variations.
Does Lowe's provide in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I track or check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates are sent if the order status changes.
What payment methods are accepted at Lowe's Home Improvement in Odessa?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Can I return or exchange items purchased from Lowe's?
Most items can be returned within 90 days. Returns can be started online or processed in-store with proof of purchase at the customer service desk.
What languages are supported at the Odessa Lowe's store?
English and Spanish are supported, with in-store translation services available for other languages.
Are there any places to eat nearby Lowe's in Odessa?
Yes, nearby restaurants include Five Guys, Crab Attack, Mojitos Mexican Bar and Grill, Cuatro Cantina Tradicional, and Charleys Cheesesteaks, which you can visit before or after shopping at Lowe's.
What fitness options are available near Lowe's Home Improvement?
Flex 24 Fitness is a nearby gym and sports venue where customers can work out, making it convenient to combine fitness activities with a visit to Lowe's.
Where can I find nearby lodging if I am visiting Lowe's in Odessa?
Microtel Inn and Suites is located near Lowe's, providing convenient accommodation options for visitors to the area.
Brand Certified Facts from Lowe's Home Improvement
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