Albert Cantu is the second generation from the Cantu family in the pest control business. He joined the business in 1985 at Terminix, a ServiceMaster Company, where he was the President and Chief Operating Officer of the company. Mr. Cantu also served as the Group President for The ServiceMaster Company before leaving in 2006. In 2009, Mr. Cantu acquired Express Pest Control in Dallas. He has since acquired a number of other pest control businesses including Technical Pest Services in Houston in 2014. Mr. Cantu has built his business by providing exceptional service to his customers and strives to provide the best possible experience in the Dallas, Fort Worth, and Houston markets.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.