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Lowe's Home Improvement

4.1
(1635 reviews)

Business Details

1051 N Stemmons Fwy, Lewisville, TX
75067, United States
(972) 353-4412

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Lewisville, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
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  • DebitAvailable

Location

Lowe's Home Improvement
1051 N Stemmons Fwy, Lewisville, TX
75067, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM

Reviews

4.1
1,635 reviews
5 stars
951
4 stars
342
3 stars
127
2 stars
54
1 star
161
  • BN
    Beverly Norman
    1 day ago
    5.0
    We have been doing extensive remodeling of our home and have had nothing but outstanding service with Nayella supporting the Pro Desk Lewisville. She is kind, she remembers my husband each time and takes care of us. She’s been just as big apart of our home improvement project as our contractor. Would recommend seeing her for help with your projects.
  • HM
    Happi Mangum
    May 7, 2026
    1.0
    This is regarding a humidifier that I ordered through the Lowes app. I ordered through the app because I am a single mother with a severely disabled child who is sick at the moment. This is what has followed. I placed a same-day delivery order on Sunday May 3rd. I was sent text messages throughout the day that it would be delivered that day even to the point that it was out for delivery. At 7:40 PM, I was notified that no, it wasn't out for delivery and that it was in fact delayed all of the sudden, but they were working on it. I tried calling the Lowe's at Plano West (where I placed the order) two different times- both times put on hold and stayed on hold until after they closed. Then when I tried to call back, nobody answered...which we all know was done on purpose. On Monday I tried calling customer service to find out where the product was. They ultimately were of no help at all. They could do nothing. They also told me to go up to the Plano West store where I could possibly pick the product up if one was in stock. I went up to the Plano West store and was told at that time that no, in fact the product was at the Lewisville store. I was told by the manager that he would look into it and call me back, which he never did. Why it was at the Lewisville store and why the manager did not call me back, I have no clue. The next day I tried calling the Lewisville store and I don't know who I spoke with because I've spoken to so many people at this point and was told that there is a third-party that actually makes the deliveries that they had picked the product up, but they had not delivered the product and they don't know where the product was. I was also told that I could not cancel the order for a refund. Nor could I pick another one of the same unit they had in stock at that store. So now I have a sick kid, I have no product, no refund, nobody that could help me and was told to call back the next day. I called back the next day and asked for the manager and was told that that manager was gone that I needed to call back the next day, which is what I did. I called the next day and I was told that that manager is not in the office. Today is now Thursday. I was able to finally speak with the manager at the Lewisville store who I will mention by name as he has been literally the only person with any competence to be able to handle this situation. Darren. Thankfully, he did call back and leave me a VM because I am at work. He said he was able to discount the unit because of the inconvenience and I could either come pick the unit up or he would deliver the unit to me personally. He said for me to call back. I called back and whoever it was that I spoke to said that he wasn't there and that I needed to call back tomorrow. So here we are once again no product no refund they can't tell me where it is they don't know what to do about it nor do they care. Yes I could go up there and pick it up but because it's at the Lewisville store it's 30 minutes away. I work full-time and again I am a single mother of a severely disabled child. I don't have the time to do that. My frustration level has peaked. I know that Lowe's ultimately does not care whether or not I shop there again or not. But I don't care. This level of incompetence is absurd. I will never ever EVER shop at Lowe's ever again.
  • SH
    Shawn Heaton
    May 6, 2026
    5.0
    The online order pickup people were nice and helpful.
  • MM
    Mandy Morrison
    May 3, 2026
    5.0
    I called today to check on delivery and installation for an online order of a washer and dryer, and I’m so glad I did. Jackie (I think she’s in appliances) was very helpful and kind! She shared with me many things that weren’t on the website or in the emails about my online order, and she left a note for the delivery/installers to help serve me better. I’m disabled, and she helped me check over everything since I’m unable to go in store. She was very kind, very upbeat and friendly, understanding, not ableist, and provided great customer service! I appreciate you, Jackie! :)
  • CC
    Chris
    Apr 21, 2026
    5.0
    I wanted to take a few minutes to write this review because of the awesome experience I had with a curbside pickup order. An associate named Dennis helped me and I am very impressed with his efficiency, professionalism, and politeness! Also, the order was easy to place, check-in for, and was accurate when I picked it up. Even on a rainy day, Dennis brought my order out quickly and had a positive attitude. It's rare to encounter that these days and I truly appreciate him.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.

Brand Certified Facts from Lowe's Home Improvement

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