MS
Molly Salcido
Jun 11, 2026
In a time of overwhelming need, I witnessed extraordinary excellence in customer service and care. Though it took me a little while to pen this well-deserved tribute to Donna and Richard, the remarkable team at Hobby Lobby, I'm compelled to share their outstanding story. On the day in question, my family faced an unbearable loss - my daughter and son-in-law said goodbye to their beloved mother. Amidst their immense grief, one thing shone bright: my son-in-law's desire for me to create a celebration of life flowers that reflected her favorite colors - lilac, purple, and tulips. Despite having no prior floral experience, I poured my heart into creating a beautiful arrangement. Though it proved challenging to transport, I carefully placed it in my SUV. However, fate had other plans, and the arrangement suffered damage mere miles from home. Panic set in, but divine guidance granted me clarity in that moment. With seconds to spare, we pulled into the parking lot of Hobby Lobby, where Donna's compassionate heart sensed our distress. She sprang into action, helping me find the perfect solution to salvage the arrangement. With Richard's approval, the team provided unwavering support, offering their space, and supplies to ensure the flowers were presented perfectly. Their selfless acts transformed a potential disaster into a breathtaking tribute, bringing solace to my family. The outpouring of gratitude from mourners was testament to Donna and Richard's dedication to excellence. To Hobby Lobby Lewisville, I express my deepest gratitude; 5-star service is an understatement - Donna and Richard's kindness will forever be etched in my heart.