Aaron's

Reviews

• PJ

  Paul Franklin Jr

  Jun 23, 2026
  5.0
  Santana was so awesome, my experience there was great, I recommend asking for her..
• DM

  Dee Major

  Apr 13, 2025
  1.0
  I have been a loyal customer of AARONS in Killeen since 2018 when I returned to Texas. My son was literally age 5 my son is 12 now I literally am using the same banking information for my payments from 2018 to now. I recently bought a house in my hometown of South Carolina. I never ignored a call from AARONS I made sure to communicate every step of the way. Yesterday I was scolded and talked to so rude by the accountant or manager that takes payments. I attempted to explain to her my situation as to why I am late on my payment the woman talked over me she stated “WE ARE BOTH ADULTS I AM NOT GOING BACK AN FOURTH” I said “MA’AM WHY ARE YOU BEING RUDE TO ME I AM NOT GOING BACK AN FOURTH I AM TRYING TO EXPLAIN MY SITUATION” I said then “I HAVE BEEN A LOYAL AND DEDICATED CLIENT OF AARONS FOR YEARS NOT JUST AARONS BUT AARONS IN KILLEEN.” I Statsaid that I bought a house in SC before I could explain anything else she wanted to tell me I couldn’t take my furniture I said “MA’AM IM NOT TAKING ANYTHING IM RENTING MY HOUSE IN KILLEEN” She then said “IF YOU GET PAID EVERY MONTH THIS BILL SHOULD HAVE BEEN PAID.” But let me explain something I have been shopping since 2018 paid every bill the previous manager knows me by name when I am late I communicate and pay what ever fees I owe. SHE HAS NO CUSTOMER SERVICE BECAUSE IF SHE DID SHE WOULDN’T RUN OFF GUARANTEED MONEY… IF A CLIENT HAS BEEN SHOPPING FOR CLOSE TO 10 years I WOULD HAVE WORKED WITH THEM NOT BELITTLED THEM. I PAID MY BILL THE. TOLD THE LADY I WILL PAY MORE THAN I HAVE TO JUST TO END MY BUSINESS WITH THEM. I HAD PLANNED ON BUYING MORE FURNITURE AND APPLIANCES ONCE MY SECOND HOUSE IS FINISHED BEING BUILDT BUT ITS LITERALLY NOT WORTH IT IM GOING TO FARMERS. When I called back to up my payments and pay the $145 bill. She attempted to stop me from paying the balance off early. She over heard me telling my husband that I have never been spoken to this way and apologized but it was literally too late I’m taking my business to another company I’ll pay $250 a month on a $145 bill just to get away from these people mind you I BEEN DEALING WITH THEM FOR YEARS JUST PAID OFF A FRIDGE THAT WAS $190 a month and she can check my records I normally pay more that the asking price a month since 2018 either way. I LET THE LADY KNOW I WANTED TO CONTINUE BEING A CLIENT OF ARRONS BUT THE DISRESPECT WAS TOO MUCH I CALLED BACK AN HOUR LATER ENDING MY BUSINESS RELATIONSHIP WITH AARONS THE LADY IN RHE BACK SHOULD BE FIRED SHE HAS NO CUSTOMER SERVICE AND SHES RUINING AARONS IMAGE SHE SHOULDN'T BE THE REPRESENTATION OF AARONS AS A COMPANY BECAUSE I PROMISE SHE WILL RUN EVERY CLIENT OFF ANYWAY . DANDRE MAJORBARTLEY SIGNING OFF
• BH

  Brandon Hindes

  Apr 13, 2024
  5.0
  I love Aarons, the furniture and items that you get from them are top notch. I’ve got 2 tvs, a ps5, a bed set, and a living room set, all of which are beautiful and comfortable. With virtually no credit check required, it also helps you build credit and a home at a reasonable cost. Video captured from my ps5 to the 75 inch tv.
• RS

  Rosa salinas

  Jan 13, 2019
  5.0
  They are very nice and will help u get what u need
• CM

  Courtneyn Malcolm

  Dec 17, 2018
  1.0
  Really upset cause ive been waiting for two weeks on my order i keep getting told oh well you have to wait till mon when the truck come ok thats fine call this morning to be told the truck wont come till 3 pm well ill be at work why take my money if you have no intentions on getting it to me on time but best believe they gonna still want the payment on the first witch aint right but on top if everything i call all week to have someone answer the phone to rude like no this is your job and your not doing it well now the guy today was polite but i don't think he understand how frustrating it is to keep getting the run around im over it will never do this again once these items are paid in full next month i will be going to r.a.c this location everyone needs to be fired and start fresh with people who are grateful to have job someone who will honestly do their job...

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