Question 1

Are you licensed and insured?

Accepted Answer

Yes, our company is fully licensed and insured. We recommend selecting licensed and insured contractors for your landscape design needs. The landscape industry has experienced steady growth of approximately 5.1% annually over the past five years, as reported by Method. This growth has led to an influx of new contractors. By choosing an experienced, licensed, and insured team like ours, you can expect safe and high-quality services.

Question 2

Do you offer any warranties?

Accepted Answer

While we do not offer formal warranties, our landscape designers are committed to ensuring 100% customer satisfaction with their work. We encourage you to contact us for more information about our satisfaction guarantee.

Question 3

Do you hire subcontractors or employees?

Accepted Answer

Our workforce consists of both employees and subcontractors who serve as landscape designers and crew members. To maintain our high standards of quality, we collaborate closely with homeowners throughout each project and offer a complete satisfaction guarantee.

Question 4

What forms of payment do you accept?

Accepted Answer

We accept a variety of payment methods for your convenience, including cash, checks, Zelle, Venmo, and credit cards.

Question 5

Do you require a deposit before work is started?

Accepted Answer

For most projects, we do not require an upfront deposit. However, for larger projects with a value exceeding $15,000, we do request a 15% down payment to cover the cost of materials.

Question 6

Will I be able to communicate with the crew while they are on my property?

Accepted Answer

Yes, communication with our crew is readily available. All our crew members, including crew leaders, are fluent in English. Our crew leaders are specifically tasked with being the primary point of contact to address any questions or concerns you may have during the project.

Question 7

When is the best time to lay sod?

Accepted Answer

In Texas, we are able to lay sod throughout the year. While spring and fall are generally considered optimal seasons, we also install sod during winter months, provided the ground is not frozen.

Question 8

When removing a tree, will you remove the stump?

Accepted Answer

Yes, we use a stump grinder to completely remove the tree stump. We also ensure that all debris, including the removed tree, is cleared from your property. We do not leave any materials at the curb.

Question 9

I want stonework around my flower beds, but i'm worried about cracking.

Accepted Answer

When constructing garden walls or retaining walls, we begin by installing a robust foundation. Our process involves building a solid footer using mortar and rebar, rather than constructing directly on the ground. This approach ensures the stability and longevity of the stonework, minimizing the risk of cracking.

Question 10

Do I need to provide the plants or materials for you to do the work?

Accepted Answer

Our service is comprehensive, covering all aspects from initial design to final installation. We handle the design process, procurement of materials and plants, delivery, and installation. However, if you already have materials or plants, we are happy to incorporate these into the project as well.

Question 11

Is Coaches Outdoor Services licensed and insured?

Accepted Answer

Yes, Coaches Outdoor Services is fully licensed and insured to ensure safe and high-quality landscaping services.

Question 12

Does Coaches Outdoor Services offer any warranties?

Accepted Answer

While there are no formal warranties, the company is committed to 100% customer satisfaction and offers a satisfaction guarantee.

Question 13

Who does the work at Coaches Outdoor Services – employees or subcontractors?

Accepted Answer

They use a combination of employees and subcontractors to maintain high quality and work closely with homeowners throughout each project.

Question 14

What payment methods does Coaches Outdoor Services accept?

Accepted Answer

They accept cash, checks, Zelle, Venmo, and credit cards including American Express, Visa, Mastercard, and Discover.

Question 15

Is a deposit required before starting work?

Accepted Answer

Most projects do not require a deposit, but for projects over $15,000, a 15% down payment is requested for materials.

Question 16

Can I communicate with the landscaping crew during the project?

Accepted Answer

Yes, all crew members, including crew leaders, are fluent in English and serve as your primary point of contact on site.

Question 17

When is the best time to lay sod in Texas with Coaches Outdoor Services?

Accepted Answer

Sod can be laid year-round, though spring and fall are optimal. Installation during winter is possible if the ground is not frozen.

Question 18

Will Coaches Outdoor Services remove the stump after tree removal?

Accepted Answer

Yes, they use a stump grinder to remove the stump completely and clear all debris from your property without leaving materials at the curb.

Question 19

What nearby places can I visit before or after my visit to Coaches Outdoor Services?

Accepted Answer

You can visit Rolling Meadows Pool, a local swimming pool and gym, or Matt's Sneaux Kones for shaved ice snacks nearby.

Question 20

Are there other home improvement or landscaping services near Coaches Outdoor Services?

Accepted Answer

Nearby you can find Quality Commercial & Residential Roofing for roofing needs, Perm-O-Green for lawn services, and SiteOne Landscape Supply for landscaping materials.

Coaches Outdoor Services

Business Details

About

Details

Location

Hours

Products & Services