Stoneside manufactures custom-made roman shades, roller shades, solar shades, wood blinds, vertical blinds, cellular shades, transition shades, motorized blinds, motorized shades, commercial blinds, and shades, and sells direct to the public. We have a national team of Design Consultants and Installers who come to your home or meet virtually to help you select your shades, measure your windows, and install the finished product. Our nationwide team of skilled professionals is committed to delivering a five-star experience to every client, and our unwavering focus on customer satisfaction has earned Stoneside the highest customer review ratings in our industry. Please schedule your consultation in advance.
UPDATE FOR INSTALLATION: The installer was actually in training, and I honestly would have never known. He embodied all the same qualities I mentioned about Tommy—professional, patient, and attentive to detail. He took the time to thoroughly explain how to properly maneuver and care for our blinds, which I really appreciated.
He was also very careful when removing our existing window coverings, ensuring everything was handled with care. Brandon then came by afterward to review the installation as a second set of eyes, which further demonstrated the company’s commitment to quality and customer satisfaction.
This company truly goes above and beyond in delivering white-glove service.
PREVIOUS REVIEW: We recently worked with Tommy from Stone Side Blinds, and the experience was honestly exceptional from start to finish.
Tommy provided true white-glove service while helping us choose the perfect window coverings for our home. I genuinely had no idea what would work best for our space, especially because I suffer from allergies to dust and dust mites. Initially, I thought curtains would be the right option, but Tommy took the time to honestly explain how much dust curtains tend to collect and guided us toward a cleaner, more practical solution for our needs.
What stood out most was that Tommy never tried to upsell us or push the more expensive option. Instead, he truly listened to our concerns, priorities, and lifestyle needs — especially regarding my children’s allergies and the functionality we needed in different areas of the home. We ultimately chose top-down/bottom-up shades, and we could not be happier with the decision.
On top of that, Tommy showed incredible patience and professionalism throughout the entire process. One of our children became ill soon after our meeting, and we had to make changes to the contract. Tommy, was patient in making changes while we were in and out of the doctors offices. He was thorough, clear, understanding and at no point did we ever feel rushed, ignored, or pressured.
What I appreciated most was how genuine and sincere he was. There were no gimmicks, no pushy sales tactics, and no pretending to be someone he wasn’t. He was simply humble, knowledgeable, honest, and focused on helping us make the best decision for our home.
Tommy is honestly one of the best examples of how residential sales and customer service should be done. Because of him, I would absolutely use Stone Side Blinds again. So far, I give Stone Side an A+. Once we have final measurements and install I will update again!
ME
Marie E.
Aug 13, 2024
5.0
The product quality is outstanding, and exceeded my expectations. Jason was wonderful and informative. Helped us greatly selecting the style we want while staying within our price range. Brandon was friendly and courteous. He was able to finish the installation on time. Walked me through on how to use the remote windows properly. I highly recommend this business. Customer service is satisfactory from scheduling appointments to installation process.
NF
Nancy Fischer
Dec 14, 2023
5.0
My experience with StoneSide Blinds and Shades has been a top notch experience from beginning to end! Alton was a knowledgeable partner in the selection process and Brandon was the ultimate professional with an impeccible installation. Top quality product and top quality service. Thanks to all from this satisfied customer!
DT
Deborah Tagoe
Nov 29, 2023
5.0
Wonderful installer. Fast and efficient.
Shades look beautiful.
AR
Amy Revia
Feb 21, 2022
5.0
We worked with Travis and Alton and had a great experience. Alton came out and made the selection process fun and easy. Travis just came out and did the install and it looks awesome! Everything with Stoneside from design to install was a positive experience. We would definitely use them again on our next project.
Frequently Asked Questions About Stoneside Blinds & Shades Katy
What types of products does Stoneside Blinds & Shades Katy offer?
They offer custom-made roman shades, roller shades, solar shades, wood blinds, vertical blinds, cellular shades, transition shades, motorized blinds and shades, and commercial blinds and shades.
Does Stoneside Blinds & Shades Katy provide installation services?
Yes, they offer installation of Stoneside products through their nationwide team of skilled professionals.
How can I schedule a design consultation with Stoneside Blinds & Shades Katy?
You can schedule a free design consultation in advance through their website link provided in their featured message.
What are the store hours for Stoneside Blinds & Shades Katy?
Monday to Friday, they are open from 8:00 AM to 8:00 PM; on Saturdays and Sundays, they are open from 10:00 AM to 6:00 PM.
Does Stoneside Blinds & Shades Katy offer delivery services?
Yes, delivery is available, but pickup options are not offered.
Which payment methods are accepted at Stoneside Blinds & Shades Katy?
They accept American Express, cash, check, financing, MasterCard, and Visa payments.
Is it necessary to have an appointment for services at Stoneside Blinds & Shades Katy?
Yes, appointments are required for consultations and services.
How can I contact Stoneside Blinds & Shades Katy for customer care?
You can reach them by phone at +1 281-623-4711 or via email at customercare@stoneside.com.
Are there any nearby places to visit when coming to Stoneside Blinds & Shades Katy?
Yes, nearby places include Happy Cakes & Cookies LLC bakery for treats, Dexa Insurance Agency for insurance needs, and Strada Texas, an event planning and real estate agent nearby.
How can nearby real estate agents be helpful when visiting Stoneside Blinds & Shades Katy?
Nearby real estate agents like Dima Rodriguez Group and Thomas Realty Team can assist customers looking to buy or sell homes and might recommend window treatments from Stoneside for their properties.
Is there a nearby bakery where I can pick up refreshments when visiting Stoneside Blinds & Shades Katy?
Yes, Happy Cakes & Cookies LLC is a nearby bakery where customers can enjoy treats before or after their visit.
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