Big Tex Appliances is a proud veteran-owned and operated appliance store serving the Greater Houston area with quality appliances at unbeatable prices. We specialize in new, scratch & dent, open-box, and clearance appliances, including refrigerators, washers, dryers, ranges, dishwashers, and more. As an authorized dealer for Speed Queen, GE, Whirlpool, LG, Samsung, ZLINE, and other leading brands, we offer products you can trust. Enjoy same-day delivery (on most in-stock items), professional installation, flexible financing, and outstanding customer service. Our mission is simple: build lasting relationships by treating every customer like family with honest advice, fair pricing, and a stress-free shopping experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.