Speed Queen Laundry W Airport Fwy

Reviews

• EJ

  Elisha Joseph

  3 days ago
  3.0
  Very clean place and customer service is great! However, my last visit was disappointing. I usually use the drop off service, and will let them know which items not to place in the dryer. When the attendant asked me what I wanted on the hangars I provided, I stated the linen pants, sweaters, and shirts. When I picked up my clothes, they were hung, but 4 pair of my linen pants were shrunk. It is disappointing that they provide a service to do laundry but don’t know how to care for clothes and don’t bother to read garment care tags. So if you use this place be VERY specific about each and every garment so that your clothes are ruined.
• QC

  Queen Cleo

  May 6, 2026
  5.0
  The BEST laundromat I've ever been to in my life! Clean, efficient, user friendly, and very modern. The staff was very polite and friendly. As soon as I arrived and began unloading into the washer I was approached and offered assistance. Love, love, love it here and definitely coming back!
• CC

  Cory

  May 4, 2026
  5.0
  Erica at Speed Queen deserves recognition for the way she handled everything. She was professional, helpful, and clearly knew what she was doing. What stood out most was her leadership presence. She was calm, capable, and attentive, while also making sure the customer experience was handled the right way. That kind of professionalism reflects very well on the business. Erica is definitely someone who represents the Speed Queen brand well.
• JJ

  Joyce

  May 3, 2026
  2.0
  The place is well maintained and everything is clean including women’s restroom. I felt comfortable folding clean clothes on the tables due to cleanliness. Erica was friendly and extremely helpful guiding us through the app process since we were new customers. We will be coming back to use their wash by pound services. Keep up the good work! Update on initial review: I’m back in town for work. I decided to do laundry at this location since, I had a wonderful experience the first time. Well today wasn’t as pleasant as the initial visit. The employee present is too busy on the phone and is not able to answer questions. Upon asking her a question she looked up and stated “I don’t know you have to look the site” and went back on her phone. I also asked if she could give me a clear garbage bag since I left my laundry bag at the hotel, she looked up and stated “I can sell it to you” and went back on her phone. I’m very disappointed with this type of customer service. I will not be returning to this location while in town. Businesses should have stricter policies in place regarding use of phone while on the clock. It’s unprofessional and doesn’t allow customers to get employees full attention.
• PP

  Patti Patterson

  May 3, 2026
  5.0
  MOLLY WAS A LIFE SAVER ATVTHE LOCATION IN IRVING SHE HELP ME WITH THE APP AND THE WASHERS SHE DSERVES A RAISE BECAUSE I WAS LOST AND HAD NO IDEA HOW TO OPERATE THIS APP . SHOUT OUT TO MOLLY THANKS SO MUCH I HOPE YOU GET A RAISE YOUR AWESOME

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