Star Furniture - W. Houston/Katy

Reviews

• MK

  Monique Kirk

  3 days ago
  5.0
  I have used Star Furniture for years. The staff is knowledgeable and helpful in finding products to fit my space. Solutions for similar styles are available online; if they don’t carry the product in store. The Bernhardt fabrics available in the showroom made picking the color for my sofa super easy.
• JW

  Jamie Wagner

  4 days ago
  5.0
  Our sales associate, Martha, was given our very specific furniture needs when we walked into the store. She accommodated our needs without excessive pressure and wandering aimlessly. She focused directly on pieces that met our needs perfectly. We were in and out in under an hour with our new ottoman in our car. She was a pleasure to work with.
• DT

  Debbie Thompson

  May 13, 2026
  5.0
  Last weekend I was looking for some furniture for my new home. I searched for a Star Furniture nearby and found one on Barker Spring Road. I never knew there was a Star Furniture hidden there. My family and I stopped by, and as soon as we entered the store, Ms. Heba greeted us at the entrance. She asked what we were shopping for, and after we told her, she showed us several beautiful console tables and gave us a tour around the store. It was a very large furniture store with so many nice pieces to choose from. We finally found the perfect console table that fit our home beautifully. Ms. Heba was very patient, friendly, and helpful throughout the whole process. She made our shopping experience easy and enjoyable without making us feel pressured. We are very happy with our purchase and will definitely come back again for future furniture shopping. Thank you, Ms. Heba, for the excellent customer service!
• SP

  Sheryl Pepple

  May 11, 2026
  5.0
  We had an outstanding salesperson - Najwa. She went above and beyond in helping us and never made us feel the slightest bit pressured. I will always ask for her. Also the quality and selection of furniture was the best I've seen in the Houston area.
• JV

  JJ Valdez

  May 3, 2026
  1.0
  Horrible experience! Told to swipe my CC for down-payment before even being approved. Said they will call me later because it takes a few days. My sales person Mohammed, AKA (Mike). Said they would return my refund same day. When that didn't happen. Called him on his cellphone. Only to be ignored. Then calls me later. Only to tell me. Takes 5 to 10 business days for refund. Horrible business practices. Reminds me of a "snake oil" salesman. Not sustainable customer service if you want to be in business for the long haul. Definitely wouldn't recommend Star furniture for thier furniture. Will also give my opinion on social media.