Brand Certified
SpareBox Storage
4.7(232 reviews)
Certified by SpareBox Storage • May 17, 2026
Business Details
11966 Walters Road, Houston, TX
77067, United States
Certified by SpareBox Storage • May 17, 2026
(281) 942-0718
Certified by SpareBox Storage • May 17, 2026
https://www.spareboxstorage.com/storage-units/tx/houston/11966-walters-road
Certified by SpareBox Storage • May 17, 2026
About
Certified by SpareBox Storage • May 17, 2026
Storage FacilitySelf-Storage Facility
Premier self storage facility in North Houston. We offer climate-control units, non-climate units, RV/Trailer/Boat storage and more
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Certified by SpareBox Storage • May 17, 2026
Hours
Certified by SpareBox Storage • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday6:00 AM - 10:00 PM
Reviews
4.7
232 reviews
5 stars
210
4 stars
4
3 stars3
2 stars2
1 star
13
- KHKyle HohltMay 12, 20261.0Made a reservation for a specific date and gave the storage unit that a reserved for that day away. When called they said I needed to make a down payment. However I was never prompted nor informed of this when I made the reservation. The customer service sounded very disingenuous about my situation nor did anything to accommodate or help me. Especially now that I have all this stuff that has no where to go as I need to move out even though I had a reservation
- DBDelmy BenitezFeb 14, 20265.0Shanice her service was great.. she help me with everything I ask her.. very helpful and sweet 🫶🏻🥰🙏
- RLRobert LaneJan 29, 20265.0Kedisha was very helpful.
- RIRichard IshmonOct 3, 20245.0As a disabled American veteran I had a customer relations issue with my unit at Spare Box Storage, and when I called to get assistance I was lucky enough to get Ms. Shani. Her willingness to assist me, and her knowledge as it relates to customer service was beyond reproach. She took her time and explained everything to me all while maintaining a customer friendly attitude. So, “Kudos” to you Ms. Shani, you rock!!!!!
- DPDaisy PorterMay 16, 20221.0I need a property manager to reach out to me as soon as possible. I do not want to speak to an agent that will not help me and just respond awesome when I have an issue. I told the “agent” my issue which is horrid and needs fixing asap and they just said awesome. I told them I am no longer in the area to go to the unit and solve it myself and they said oh awesome we will reach out. Unacceptable.
Frequently Asked Questions About SpareBox Storage
How do I rent a unit?
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55Âş and 85Âş F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the opening hours of SpareBox Storage?
SpareBox Storage is open every day from 6:00 AM to 10:00 PM.
How can I rent a storage unit at SpareBox Storage?
You can rent a unit online through the website, at the on-site 24-hour rental kiosk (except at locations 0016 and 0019), or by calling customer service at (833) 777-7273 for assistance.
What payment methods does SpareBox Storage accept?
SpareBox accepts American Express, Discover, MasterCard, Visa, and checks. Cash payments are not accepted, but prepaid debit cards are recommended for those who prefer cash.
Is tenant insurance required for storing my items?
Yes, tenant insurance or a protection plan is required to protect your belongings against rare events like fire, natural disasters, or burglary.
How do I set up an online account to manage my storage unit?
Go to the home page, click the red Register button, select your state and location, enter your last name and unit number as on your invoice, then set a password and security question.
What does contactless operation mean at SpareBox Storage?
Contactless means there is no on-site property manager; customers are encouraged to use the website or kiosk for rentals and payments. Assistance is available by phone for lock cuts or maintenance.
What nearby food options are available around SpareBox Storage?
Nearby food spots include Micheladas Xpress bar and grill, Donut Hole bakery, Baked Or Fried cafe, Happy Vibes Treats pub, Subway sandwich shop, and Golden Chick chicken restaurant, perfect for a meal before or after your visit.
Are there nearby gas stations around SpareBox Storage for convenience?
Yes, several gas stations are close by such as Exxon & Mobil Stations, Sunoco, Express Fuel, and Shell, useful for fueling up while managing your storage needs.
What local services are near SpareBox Storage that might assist during a move?
Nearby services include Last Second Movers for moving assistance, UPS Access Point for shipping, and Blue Rhino Propane Exchange for propane needs, helping you manage your move smoothly.
Does SpareBox Storage offer climate-controlled units?
Yes, SpareBox Storage offers climate-controlled units that maintain temperatures between 55Âş and 85Âş F to protect your belongings from extreme weather conditions.
Brand Certified Facts from SpareBox Storage
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Certified May 17, 2026Yext Knowledge Graph
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