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Smith Thompson Home Security and Alarm Houston

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About

Security System SupplierCamera StoreHome Automation ServiceSecurity Service
Smith Thompson Home Security and Alarm Houston is a long-standing, family-owned provider of home security in Houston, trusted since 1978. We offer professional installation, system takeover, & reliable 24/7 UL Certified monitoring starting at an unmatched rate of just $16.95/month, with absolutely no contracts. Our services include wireless cellular monitoring (LTE/5G) & flexible plans. For modern protection, choose our Smart Home Security & Automation ($29.95/mo) which integrates cameras, video doorbells, smart locks, lights, & thermostats, all controllable from one app. We own & operate our Texas-based monitoring center, guaranteeing fast, local service. We promise transparent pricing and are committed to earning your business every day.

Location

Smith Thompson Home Security and Alarm Houston
5100 Westheimer Rd Ste 200, Houston, TX
77056, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.