Brand Certified
Lowe's Home Improvement
4.0(2430 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
1000 Gulfgate Center Mall, Houston, TX
77087, United States
Certified by Lowe's Home Improvement • May 17, 2026
(713) 645-5550
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/TX-Houston/1128
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Houston, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
2,430 reviews
5 stars
1,312
4 stars
533
3 stars
218
2 stars
93
1 star
274
- PGPatricia Green2 days ago1.0Extremely poor customer service starting with management. This location is consistent for horrible customer experience. “ Just a group of individuals that want a paycheck but could care less about doing their jobs. Except for Cameron who went above and beyond to assist.
- SAScott Andrew6 days ago1.0Worst experience at Lowe's ever I came in. I was on the phone with somebody clearly talking on the phone with somebody and they interrupted my conversation because they thought I was trying to steal stuff. I wasn't stealing anything. Spent $25. Maybe not a big response but still came and spent money that followed me around the store and watched me like a hawk. Didn't even do anything wrong. Horrible, horrible experience
- JMJDs MancaveMay 9, 20264.0Great Store Reasonably Priced
- SPSandra PicazoMay 6, 20265.0It's great clean and the workers are very helpful
- NAneryth aguilarApr 17, 20262.0Had the worst experience with Lowe's and CRST the company they use to install their appliances have been getting the run around after having a brand new dryer installed that does not heat up from installation neither side wants to take any responsibility for having it replaced and now they are making it sound like I need to pay more to get a new one and have to wait even longer to get it replaced. Surprise the same company works for Home Depot and Best Buy so even if I go to a competitor I would still have to deal with them. Why did Sears have to disappear? 0 stars.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Houston?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, lawn and garden equipment, outdoor furniture, and more at Lowe's Home Improvement in Houston.
What are the store hours for Lowe's Home Improvement in Houston?
The store is open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Please note holiday hours may vary.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging in to your MyLowe's account. You'll also receive email updates if your order status changes.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, doors, windows, and more.
How do I return or exchange an item at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History. In-store returns require proof of purchase at the customer service desk.
What nearby places can I visit after shopping at Lowe's Home Improvement in Houston?
Nearby, you can visit Gulfgate Center shopping mall for more retail options, grab a coffee at Starbucks, or enjoy a meal at Chipotle Mexican Grill or Panda Express.
Where can I get propane near Lowe's Home Improvement?
You can exchange propane tanks at Blue Rhino Propane Exchange, located near Lowe's.
Are there services for key and locksmith needs near Lowe's Home Improvement?
Yes, minuteKEY and Minute Key locksmith services are available near Lowe's for key duplication and locksmith services.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website