Lowe's Home Improvement

Reviews

• TA

  Ted Aschenbrenner

  2 days ago
  1.0
  Still no joy. Over 6 weeks past the dishwasher first leaking. Had to threaten litigation to even get a call back back. They are still stalling. Assurant, Inc. is the partner that handles protection plans, extended warranties and support services for Lowe's Companies, Inc. they are deep in the middle of this. Lowes Store #0397 Major Dishwasher Install Problem & Lack of Warranty Service Lowe's Companies, Inc. As of this date and time the problem has not been addressed,  To my or my wife's satisfaction. -An extended warranty on an appliance is insurance, if there is a problem it should be repaired or replaced within the warranty period. Timeline: -Bosch Dishwasher leaked after about 4 years, still fully under 5 year warranty. -Appliance Repair Person could not remove dishwasher said it was our problem to remove it. We had originally paid to have Lowe's own installers do the install. -An email back to us from Lowes said our dishwasher was "Improperly installed". -Attempt to return Dishwasher was declined even though improper installation from day one. -So far we had to order a new dishwasher with install cost and a new warranty. -$1200.00 Bill for dishwasher removal after floor demolition and floor repair on ceramic tile. -I will not go into other damage issues here. -Ted Aschenbrenner Manassas Virginia 20109 Keywords Below are appliances products names or contractor terms etc. that could be relevant in doing due diligence on purchasing. Install keywords installer installation replace contractor  service improper faulty installation Services plumber electrician  gas logs carpentry electrician  roofer  contractor roofing gutter electrical gutter Repair Keywords appliance repair replace removal remove reviews problems issues bad reviews unresolved problems Products dishwasher stove cooktop electric stove oven natural gas stove refrigerator freezer exterior door fire screen door French door sliding door roofing roof  replacement windows screen doors refrigerator garage door gutters downspouts metal roofing fence fans light fixtures countertops granite  synthetic stone vinyl siding heating cooling systems air conditioning units kitchen remodeling bathroom vanities bathtubs showers washers dryers ranges faucets sinks walk in tubs shower conversions floors flooring hardwood laminate ceramic tile vinyl decks backup generators Extended Warranty Terms long term extended repair warranty protection plans maintenance agreements product protection plans PADDING: UIYFCEUGBY.[I80w6uu6
• JH

  Jeremy Hilton

  May 13, 2026
  3.0
  As a handyman, I used to go here all of the time. Then they had "Sherwin Williams" folks in there that messed up my paint, mismatched. Not once, not twice, SEVEN times in one month. They lost about $5,000 a month of my business! Otherwise, friendly staff and clean store!!
• LS

  Lisa Salinas

  May 9, 2026
  5.0
  Shout out to Jeff at Lowe’s for such a kind moment today. I mentioned out loud that there weren’t any activity kits for 3-year-olds, and without me even asking, he overheard and gifted my daughter a 4+ activity kit for free just to make her day. Small acts of kindness like that really stick with people. Excellent customer service, generosity, and hospitality — thank you, Jeff, for going above and beyond. Lowe’s is lucky to have you!
• MH

  Megan Hulings

  May 2, 2026
  5.0
  Tristian at Lowe’s went above and beyond to help me today. He didn’t just help at the car—he stepped in right away inside the store to load heavy bags of rock onto a flatbed and even pushed it all the way to the checkout for me. He was incredibly kind, efficient, and had such a positive, helpful attitude the entire time. What could have been a long and exhausting process was made so much easier and faster because of him. He truly deserves to be recognized for his willingness to help and his kind spirit. Lowe’s is lucky to have someone like Tristian on their team!
• JU

  Juan Umanzor

  Apr 26, 2026
  1.0
  I went today to this store to buy me a lawn mower, was priced $569.00 but the one on display was market at $519.00 i grab a box take a picture of the sticker take it to the cashier and she so beautiful said you're right it's the same item and same bar code, let me call someone to overwrite to respect the price, a lady came and said I was wrong the price was $ 569.00 , but the picture i took showed $519. I was asking to respect the price was on the item and she didn't do it, I when and spoke whit i believe was the manager and he told me that price was for the display wich on the sticker doesn't said that, and I got the prove, finally he agre to give me 10% off, and the lady who was give me the discount she only give me 5%.. and I'll ask why and she told me , you did get the discount but plus taxes.. and obviously I know Matt to lady, she only aprove me a 5%.. and I feel discriminated because I'm Hispanic and I bet if someone else ethnicity will ask to respect the price they will do it whit not problem at all The things here was they try to trick customers doing things cause I can prove it, here is the picture

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