Aptive Pest Control

Reviews

• JD

  Julie Duelm

  2 days ago
  1.0
  I accepted an introductory offer and am regretting it. They sent an inexperienced technician who sprayed so much chemical that it ran down the grooves of our flooring and pooled. He also sprayed our leak detectors which set off alarms. We spent the next 30 minutes wiping up pools of liquid and drying the leak detectors. Then we got a phone call with a hard sell for their "program." I told the supposed co-owner multiple times that my husband already has a pest control contract that I didn't know about, but he would stop so I finally had to hang up.
• BD

  Brian Duelm

  3 days ago
  1.0
  Sold a bait and switch service to my wife. Sent an inexperienced technician who sprayed so much chemical that it ran down the grooves of our flooring and pooled. He also sprayed our leak detectors which set off alarms. We spent the next 30 minutes wiping up pools of liquid and drying the leak detectors. Then we got a phone call with a hard sell for their "program." I told tthe supposed co-owner multiple times we already had a contract that my wife didn't know about, and finally had to hang up.
• BM

  Bernadette McCorvey-Henderson

  Jul 7, 2026
  4.0
  This is the second time that I did not get the inside of my home sprayed for pest Control. Although this time I was not home and so the outside was done only I do need the inside done and hopes that someone will come out and take care of that matter not wait until the next time you show me scheduled, I do not feel that it's fair. The gentleman that came was very thorough with the outside and is certainly appreciated I think his name is Troy or Travis nevertheless he's great what was extremely too busy to come back out because of the schedule he has for the remainder of the day and it's well understood. But I would like someone to come out within the next few days to do the inside of my home to complete my expectations
• TA

  Terri Akins

  Jul 6, 2026
  4.0
  Very disappointed. I have told them my main concern was large roaches getting into the house and keeping my dogs flea free, well neither are addressed. Two weeks after Service one large roach was crawling in my kitchen, a week later 2 large roaches appeared, one in the entry hall another in the living room, two days later, another was on the wall of my dinning room. These were all ALIVE! I live alone, rarely cook and keep my house very clean. I am also very afraid of large roaches and had to ask a friend to come help me. I now have to keep a can of Raid near me at all times. Also, have spent a fortune on flea treatment for my inside dogs. For the cost of their service, I would really expect better. Even after I complained, I have heard nothing. Seems no one cares. I have used this company several years but will be looking for a new Service as this is just unacceptable. I certainly can understand if the roaches come in and die, these were not, they were very much alive, and 4 is just too many. My biggest complaint is the fact no one cared to respond to my concerns. *UPDATE* after calling to complain for the 3rd time, someone came out to re-treat my home. The tech was very nice and apologetic. I felt he did a good job. For the first time since I have used this company, he informed me I could have service on the weekend, when I was home to have the interior serviced. Prior to this, they just did the outside but still charged the same price. I guess the lack of communication and the high price still has me a little dissatisfied preventing a 5 star review.
• TP

  Thi Phan

  Jun 25, 2026
  1.0
  My husband had such a weird and awkward experience with this company. The technician came to our house asking if we wanted a pest control service. My husband told him we already have one but this technician told us they can price match or give us a good deal. My husband agreed and he stood outside to sign the agreement & contract. Gave him his credit card and everything seems like it was good to go. He told us he will come tomorrow to perform the treatment. The next morning my husband gets a text message saying that the contract was canceled because the neighbor was willing to pay full price and they will not be coming. I have proof of text! AGAIN, I want to highlight that he came to US! In the text he said payment was canceled but my husband called the company to double check if everything was truly cancelled so that we would not be charged. Whoever he spoke with said he would need to call back on Monday which he did. Monday he calls back and the person he spoke with said he would need to call back the next day which now we're even more annoyed! My husband said he wanted that confirmation now and explained he had already called enough times on a situation that was ridiculous to begin with.

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