Question 1

Can I use my current frame with my Tempur-Pedic Mattress?

Accepted Answer

Yes. We design our mattresses to fit most standard size bed furniture and frames.

Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.

If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

Question 2

How does my new mattress arrive?

Accepted Answer

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.

The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.

Question 3

What is the difference between Medium & Medium Hybrid in feel?

Accepted Answer

Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.

Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.

Question 4

Do you offer mattresses for RVs, boats, planes or other non-traditional locations?

Accepted Answer

Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.

Call 888-811-5053 to speak with a Sleep Expert.

Question 5

Do you have replacement covers for mattresses?

Accepted Answer

Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.

Question 6

Can I use my current bed frame with a Tempur-Pedic mattress purchased here?

Accepted Answer

Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames commonly available in the U.S. Check product dimensions if your frame is unusual or not for the U.S. market.

Question 7

What delivery and setup services are available when I buy a mattress at the Tempur-Pedic Flagship Store?

Accepted Answer

Most mattresses come with free White Glove delivery, meaning the mattress arrives covered in plastic and the team removes the covering and sets it up for you. The TEMPUR-Cloud model ships compressed by UPS for self-setup and does not include White Glove delivery.

Question 8

How do Medium and Medium Hybrid Tempur-Pedic mattresses differ in feel?

Accepted Answer

Medium Hybrid mattresses combine TEMPUR® Material with a coil system for extra responsiveness and a slightly softer feel due to the TEMPUR-ES™ material. Regular Medium models are all foam without coils, offering a different pressure relief experience.

Question 9

Can I get a custom-sized Tempur-Pedic mattress for non-traditional locations like an RV or boat?

Accepted Answer

Yes, custom sizes can be ordered through an authorized customizing partner. Having your custom dimensions ready will help speed up the ordering process. Contact a Sleep Expert at 888-811-5053 for assistance.

Question 10

Are replacement mattress covers available at this store?

Accepted Answer

Yes, replacement covers are available for mattresses with removable covers. Current models can be ordered online, and Sleep Guides in-store can help find covers for older models.

Question 11

What are the Tempur-Pedic Flagship Store's hours of operation?

Accepted Answer

The store is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Question 12

What payment options does the Tempur-Pedic Flagship Store accept?

Accepted Answer

They accept American Express, Apple Pay, cash, check, Diners Club, Discover, financing, Mastercard, and Visa payment methods.

Question 13

Where is the Tempur-Pedic Flagship Store located within Baybrook Mall?

Accepted Answer

The store is located at 700 Baybrook Mall Drive, Space A101, Friendswood, TX 77546 inside Baybrook Mall.

Question 14

What nearby stores could I visit after shopping at the Tempur-Pedic Flagship Store?

Accepted Answer

You might enjoy visiting nearby stores like Spencer's for clothing, WonderWaffel Houston Texas for coffee and desserts, or The Body Shop for beauty products, all conveniently located in Baybrook Mall.

Question 15

Are there nearby entertainment or dining options near the Tempur-Pedic Flagship Store?

Accepted Answer

Yes, guests can visit The Don'key for Mexican cuisine, Nestle Toll House Cafe by Chip for coffee and treats, or enjoy a spa experience at The Woodhouse Day Spa - Baybrook, all close by in Baybrook Mall.

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