Brand Certified
Lowe's Home Improvement
4.1(1452 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
6200 Long Prairie Road, Flower Mound, TX
75028, United States
Certified by Lowe's Home Improvement • May 17, 2026
(972) 318-6500
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/TX-Flower-Mound/2516?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-2516-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Flower Mound, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
1,452 reviews
5 stars
852
4 stars
273
3 stars
101
2 stars
51
1 star
175
- SEStephen EverettMay 11, 20265.0Amazing customer service!
- KKKent KirchsteinMay 3, 20265.0Great selection good prices professional service
- LPLuis PugaMay 2, 20265.0Excelente ambiente y muy buen personal
- PDPhuong DinhApr 15, 20261.0I encountered two unfortunate experiences here, location in Flower Mound. Firstly, I required 30 feet of 6/3 copper wire but only had 22 feet available. The employee suggested that I visit other Lowe's locations. I searched, but they had nothing in stock. Consequently, we purchased the remaining 22 feet and inquired, "If it works, can I return it?" The employee assured me, "Definitely YES." I paid over $150 plus tax and confirmed with the cashier once more; she also affirmed, "YES with the receipt." I had to return it because the length was insufficient, and my electrician provided his own wire. However, they refused to process a return for a refund or store credit, citing policy. I questioned why the employees did not inform me that the item was non-returnable, yet they continued to respond with "YES." Initially. The manager, Scott offered to exchange for 30 feet, but once he learned that I no longer needed it and had completed the work, he withdrew the option for return and exchange. 😡 Additionally, he walked away, stating that it was resolved and disregarded all my explanations. What kind of customer service is this? This is entirely unacceptable!!!! Secondly, on the same day I purchased the wire, I ordered a washer for over $1,000 and requested that the driver contact me at least 45 minutes prior to delivery after 11 AM, as I would be busy in the morning. The driver arrived around 9:30 and called me just 10 minutes before his arrival. 😡 I was unable to be home for the delivery and installation, so I pleaded with him to wait for approximately 30 minutes or return later, as we urgently needed the washer. However, he left and rescheduled for another day. This time, the driver called me one hour before arrival, and I hurried home from work, which took me 45 minutes. I waited for over 1.5 hours, only for him to call and reschedule for a later time. 😡😡😡 I am extremely dissatisfied and disheartened by the customer service provided here, as they failed to take any action to address the problems they created. This is ridiculous . Im done with Lowe's and this particular Flower Mound store location.
- NJNicholas JohnsonApr 13, 20265.0Landon was very helpful with loading my pickup order. Volunteered/asked if I needed help loading and wouldn't accept a tip. Great customer service! Thank you. Sidecar note to Lowes, let your associates accept tips if they are breaking their back loading bags of soil or rocks. 🤙
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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