As the trusted home improvement store near you, Lowe’s in El Paso, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.2
2,963 reviews
5 stars
1,807
4 stars
549
3 stars
198
2 stars
98
1 star
311
TA
Ted Aschenbrenner
2 days ago
1.0
Still no joy. Over 6 weeks past the dishwasher first leaking. Had to threaten litigation to even get a call back back. They are still stalling.
Assurant, Inc. is the partner that handles protection plans, extended warranties and support services for Lowe's Companies, Inc. they
are deep in the middle of this.
Lowes Store #0397 Major Dishwasher Install Problem & Lack of Warranty Service Lowe's Companies, Inc.
As of this date and time the problem has not been addressed, To my or my wife's satisfaction.
-An extended warranty on an appliance is insurance, if there is a problem it should be repaired or replaced within the warranty period.
Timeline:
-Bosch Dishwasher leaked after about 4 years, still fully under 5 year warranty.
-Appliance Repair Person could not remove dishwasher said it was our problem to remove it. We had originally paid to have Lowe's own installers do the install.
-An email back to us from Lowes said our dishwasher was "Improperly installed".
-Attempt to return Dishwasher was declined even though improper installation from day one.
-So far we had to order a new dishwasher with install cost and a new warranty.
-$1200.00 Bill for dishwasher removal after floor demolition and floor repair on ceramic tile.
-I will not go into other damage issues here.
-Ted Aschenbrenner Manassas Virginia 20109
Keywords Below are appliances products names or contractor terms etc. that could be
relevant in doing due diligence on purchasing.
Install keywords installer installation replace contractor service improper faulty installation Services plumber electrician gas logs carpentry electrician roofer contractor roofing gutter electrical gutter Repair Keywords appliance repair replace removal remove reviews problems issues bad reviews unresolved problems Products dishwasher stove cooktop electric stove oven natural gas stove refrigerator freezer exterior door fire screen door French door sliding door roofing roof replacement windows screen doors refrigerator garage door gutters downspouts metal roofing fence fans light fixtures countertops granite synthetic stone vinyl siding heating cooling systems air conditioning units kitchen remodeling bathroom vanities bathtubs showers washers dryers ranges faucets sinks walk in tubs shower conversions floors flooring hardwood laminate ceramic tile vinyl decks backup generators Extended Warranty Terms long term extended repair warranty protection plans maintenance agreements product protection plans
PADDING: UIYFCEUw46uyh
AJ
Antonio Jordan
2 days ago
1.0
BAD BUSINESS NEVER DO A SAME DELIVERY WITH THIS STORE THEY LACK ANY ACCOUNTABILITY AND THEY WILL CANCEL YOUR ORDER RATHER THAN INFORM YOU OF ISSUES OR AS THEY SAID “SYSTEM ERRORS” WONT BE GOING BACK TO THEM!!!!
EM
Emma Murphy
Apr 28, 2026
5.0
Shout out to Joshrick an Andres for going out of their way to get me an item in garden center that that ran out on the self! I appreciated it!
AB
Anthony Bowdler
Apr 23, 2026
5.0
It’s always hard to find someone to help you at this store or they always say go online and continue to play around but manny saw one of the workers not wanting to help and left me there in the isle to look for the wrong thing he told me to get. So manny came and offered to help and made sure I had everything I needed and it was correct. If it wasn’t for him I would’ve went to the competition. Thanks manny
AI
Angela Iracheta
Apr 20, 2026
1.0
This Lowe’s is the absolute WORSE. Had a large pickup order and for our luck it was fulfilled by accident waited 2 hours for it. Then it didn’t all fit in one vehicle so we asked if we can come by in about 2 hours. Come the 2 hours we show up and no one can find the other half of the order, the manager started pointing fingers at her associates and associates said she accidentally sent the ready for pickup notification. Called the store and for my luck it was the manager. She told me she was going to try and figure out what happened because the morning crew didn’t let the night crew know about the order. On hold for 30 minutes and still NOTHING, she is worthless! Gave us such a hassle so we just ended up going to return everything. Never ordering from here again.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in El Paso, TX?
You can find appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing essentials, decking, grills, lumber, home décor, garden equipment, and more.
What are the store hours for Lowe's Home Improvement in El Paso, TX?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, so check their website for updates.
Does Lowe's Home Improvement in El Paso offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Visa, MasterCard, Discover, Diners Club, cash, and check payments.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you if the status changes.
What is Lowe's return and exchange policy?
Most items can be returned within 90 days. Returns can be started online for purchases made through Lowes.com or processed in-store with proof of purchase.
What installation services does Lowe's Home Improvement provide?
Lowe's offers installation services including appliances, cabinets, countertops, decking, flooring, lighting, garage doors, windows, roofing, and more.
Are there nearby places to eat after shopping at Lowe's Home Improvement?
Yes, nearby options include Nothing Bundt Cakes for desserts, Firehouse Subs and Subway for sandwiches, Bahama Buck's for ice cream, and Applebee’s Grill + Bar for American cuisine.
What nearby stores can I visit for mobile phone needs when at Lowe's Home Improvement?
Nearby mobile phone stores include Verizon Authorized Retailer, TCC and Cricket Wireless, offering phone services and products.
Can visiting nearby automotive repair shops complement my visit to Lowe's Home Improvement?
Yes, automotive repair centers like Viva Collision Center West and J and S Auto Works near Lowe's could be useful for vehicle maintenance while you shop.
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