Aaron's

Reviews

• TK

  Tyquisha King

  Aug 21, 2026
  1.0
  I had an extremely disappointing and unprofessional experience at Aaron’s in Conroe, Texas. I went into the store to speak with the General Manager after an employee, Sandy, hung up in my face during a phone conversation. I expected the manager to listen to my concerns and help de-escalate the situation. Instead, he immediately made the situation worse. He came from the back and, before even properly greeting me or hearing me out, said, “You’re not gonna like my answer.” His attitude was rude and confrontational from the beginning. I was also trying to explain that I wanted to be removed from autopay, but I felt like he would not listen to what I was saying. During the interaction, he called me “illiterate” while I was trying to explain something to my mother. When I told him that he was not going to talk to me disrespectfully and that I was responding to him the same way he was speaking to me, he told me to get out of the store. What concerned me even more was the way the employees appeared uncomfortable and intimidated around him. When I mentioned contacting corporate, his response was basically, “Call corporate, who cares.” He then threatened to call the Conroe Police Department and told me to “get the hell out” of the store. As a customer, I understand that disagreements happen, but I expect a General Manager to remain professional, listen to a customer’s concerns, and attempt to resolve the situation—not insult the customer, escalate the confrontation, or act as though a complaint to corporate does not matter. I will be contacting Aaron’s corporate office regarding this experience. Based on the treatment I received, I would not recommend this location. Management should seriously review how customers and employees are being treated at this store.If I could give zero stars I would
• CR

  Christopher Ray

  Aug 20, 2026
  1.0
  Crooked Location!!! They called us the day of payment due (they only let it ring one time) I had to call them back and then before the day of payment was over, they charged us for having to call us. Customers have until 11:59 the day of payment due to make the payment. Management is horrible, communication between their employees is horrible. I do not recommend Aaron’s in Conroe!!! STAY CLEAR!!!
• AO

  Andres Ojeda

  Jul 8, 2026
  5.0
  This is absolutely thr greatest store that I have ever been too for all of my new home needs. My family couldn't be more thankful to Sandy and the crew there in Conroe, TX for all of the attention and care we have received each time we have entered. I want to say thank you to everyone there. Even the delivery service was extremely friendly and helpful in setting everything up for us for my daughter's new bedroom. The amount of fantastic leadership in Conroe performed fully reflects through each team member that I have had the pleasure of interacting with. For those who are reading all of the ONE STAR reviews, it doesn't take a rocket scientist to identify what most of them have in common. The spelling, punctuation and incorrect or failed usage of words should tell you all that you need to know from these angry customers. It makes sense and comes with no surprise seeing that the negative reviews are coming from clearly uneducated, angry and emotional individuals. These negative reviews are poorly written with incomplete sentence structutes, incorporating no substance and with spelling so terrible that not even auto-coreect could come in for the save. Undoubtedly, these ONE STAR reviews are submitted by people who I'm willing to bet have verbally and with a signature declared that they agree with and understand a contract that is clearly way above their reading and comprehension level. It's in a broke and impulsive consumer's nature to deceive themselves, as well as the business they are transacting with that the payment and/or return and exchange policies outlined in the contract are fully understood, reasonable and manageable. Even though everything in their mind is processing like a can of alphabet soup with no vowels, they barely capable of knowing that the only way out of the store with what they came for is to be fully agreeable and confident with fulfilling their responsibilities. Finally, when it's time for the ONE STAR reviewer to follow through with their commitments and aren't able too, or it's too inconvenient, or expect the business fullfil the actions required of the customer, they then resort to whine and cry because they were "never told" or that "their significant others were called to find out where they are" with the money they owe and continue to try and avoid the business.
• DA

  Dwayne Acree

  Jun 20, 2026
  5.0
  Great fast experience, go see Brittney! She's good at her job was in and out, whole process took less than 30 minutes
• JN

  Jessica Nichols

  Mar 14, 2026
  5.0
  Very clean store with a great selection of items. Special thanks to Sam for the ratchet strap!

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