Brand Certified
SpareBox Storage
4.6(117 reviews)
Certified by SpareBox Storage • Jul 05, 2026
Business Details
13101 FM 2154, College Station, TX
77845, United States
Certified by SpareBox Storage • Jul 05, 2026
(979) 921-1517
Certified by SpareBox Storage • Jul 05, 2026
https://www.spareboxstorage.com/storage-units/tx/college-station/13101-farm-to-market-road-2154
Certified by SpareBox Storage • Jul 05, 2026
About
Certified by SpareBox Storage • Jul 05, 2026
Storage FacilitySelf-Storage Facility
Whether you’re in a big house or small apartment, we all tend to collect items over the years that take up an excessive amount of space. Now, you have a place for your items with SpareBox Storage. Rather than resigning yourself to clutter, you can stay organized, maintain an immaculate apartment/home and impress your visitors. If you have extra items post-move in, are in between moves, or just need a place to store your valuables, you can store with SpareBox Storage in full confidence knowing your belongings will remain safe and untouched. At SpareBox Storage, our customers always come first, so check out our self storage facility in College Station, Texas and start renting today!
Details
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Certified by SpareBox Storage • Jul 05, 2026
Hours
Certified by SpareBox Storage • Jul 05, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.6
117 reviews
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100
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10
- LFLogan Freeman1 day ago1.0Do not use! Awful billing practices since the original owners sold to Sparebox. I'm currently paying $348/mo for what is advertised at $230/mo online because "the rates automatically increases every few months, that's just for new people" as I was just told my customer service. When asked if I can just cancel and rent a new unit? "Yes, you can do that." So why don't we not and just say we did? Adjust the price so you pay what you see online; if it needs to go up, fine, raise it for both? "No we can't do that". Charging your existing, long-term customers more than new people. Terrible and dumb. Long-term laziness on moving out -is- your profit maker! Will be gone and down to $0 just as soon as I can get a truck.
- LLLeo1 day ago1.0This Reveiw is for the SpareBox off of Wellborn rd college station Texas. This is for the horrible lack of customer service that has been a repeated pattern with this company, the “customer service agents” on the phone—awful experiences every time! Let’s start with the most recent today. SpareBox sends me a email stating to log in and Reveiw. I log in. It says email does not exist. Yet it works each time that bill is due lol. I take off work to call in to see what’s going on and the first agent named BRENTON was very rude and over talked me the entire time, and said basically oh well just deal with it there’s nothing we can do. I asked do you know when it may be fixed? He said nope. He was rude and dismissive so I kindly requested a supervisor and he said they’ll just say they’ll same thing, I said as a supervisor regardless I’m requesting to speak to one, he got so rude and I said sir I’m recording this call he said so am I, I said no worries I’ll send this to the corporate department and the better business bureau and will request them to pull the call in forwarding to them and to have you trained better in customer service and kindness or be terminated. Literally at this point, I have ZERO TRUST with this place! Unfortunately I have to call back again to go through the whole process to speak to a supervisor this time I get agent named JONATHON who refused to let me talk to a supervisor without me, telling him exactly what it was about, I told him it is Personal. I would like the supervisor know and he refused to get one. As soon as I told him, it’s about the misconduct of one of the agents here and I’m recording the call, oh his tune changed REALLY FAST! Then he said hold on. Let me see if I can find a Supervisor. After being placed on hold for 15 minutes, he comes back and says I have Supervisor MARK on the phone for you, and then while waiting for MARK to introduce himself instead, he hung up! This is not the first time me and my family have encountered HORRIBLE EXPERIENCES WITH THIS PLACE! We are ending our leases ASAP! Plus they’ll add another $25 to your account quietly so pay attention to your bill! All of my friends and family listen to them while I recorded the call and they were on speakerphone and everybody is ending their lease with spare box just because of the way they treated me and others! Customer service services everything no matter if you’re in a hospital or if you’re at a restaurant. Empathy, compassion, and kindness and going above and beyond is of upmost importance and this company, I do not recommend anybody! We do not trust them, they have spoken to children and elderly people and disabled people like this as well, and I am not supporting a business like that! They should do us all a favor and close their doors!!! I’m sending the recorded calls and getting permission for the News cast and the Better Business Beauru to do a thorough investigation. This place needs to do us a favor and just shut the doors. I HIGHLY DO NOT RECOMMEND! If y’all are reading this - DO BETTER!
- PNPallavi NagbothMay 3, 20261.0This place is dirty and found lot of bugs and cockroaches
- AHamy hancockMar 4, 20255.0Bravo was great!
- SMSarah MoretzFeb 18, 20235.0Nass assisted me in closing out our storage unit. She was very helpful and courteous. We have been pleased with Sparebox’ customer service. Although the rate increases motivated us to close the unit, we had intended to downsize and close unit anyway and would use Sparebox again in the future if needed. Overall highly recommend
Frequently Asked Questions About SpareBox Storage
How do I rent a unit?
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the operating hours for accessing SpareBox Storage?
SpareBox Storage is accessible 24 hours a day, 7 days a week, every day of the year.
How can I rent a storage unit at SpareBox Storage?
You can rent a unit online through the SpareBox website, at an on-site 24-hour kiosk (except for certain locations), or by calling customer service at (833) 777-7273 for assistance.
What payment methods does SpareBox Storage accept?
SpareBox Storage accepts American Express, Check, Discover, Mastercard, and Visa as payment options. Cash payments are not accepted.
Is it possible to set up automatic payments for my storage unit?
Yes, you can set up autopay anytime you make a payment via phone, website, or on-site kiosk to automatically process monthly payments on your due date.
Does SpareBox Storage require insurance coverage for my storage unit?
Yes, SpareBox requires tenant insurance or a protection plan to safeguard your belongings against rare events like fire, natural disasters, or burglary.
How do I move out from a storage unit at SpareBox Storage?
To move out, simply empty and clean your unit, then notify SpareBox by online account, kiosk, phone, or email. All leases are month-to-month, and move-outs should ideally occur at billing cycle end for best refund practices.
What nearby medical facilities can I visit when coming to SpareBox Storage?
Aggieland Urgent Care is nearby, providing emergency and medical services if you need healthcare during your visit.
Are there any nearby banks where I can manage my finances when visiting SpareBox Storage?
Yes, Prosperity Bank is close to SpareBox Storage and offers banking and financial services for your convenience.
What local dining options are available near SpareBox Storage?
Nearby restaurants include Chicken Express (fast food and chicken dishes), Karma Kolache & Dessert Wellborn Road (bakery and donuts), Kuya Walds (Filipino and Asian cuisine), and Potato Shack Plus (American fast food).
Can I find pet services near SpareBox Storage?
Yes, Healing Arts Veterinary Acupuncture and Second Chance Veterinary Rescue offer pet care services close to SpareBox Storage.
Brand Certified Facts from SpareBox Storage
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Certified July 05, 2026Yext Knowledge Graph
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