Lowe's Home Improvement

Reviews

• AE

  Alberto Espinal

  Jul 17, 2026
  5.0
  Tienen de todo lo que necesites para la construcción
• TW

  T Williams

  Jul 11, 2026
  2.0
  We purchased a storm door on May 17. It took nearly four weeks for all of the materials to arrive, and the installation was finally scheduled for June 25. When the installer showed up, the first question they asked was whether we wanted them to install the door even though it was damaged. Of course the answer was no. I don’t understand why no one at Lowe’s or the installer inspected the door when it was received. If someone had done a simple quality check, the damaged door could have been reordered before the installation appointment, saving everyone time and frustration. To make matters worse, the installer also discovered that the wrong hardware had been ordered. After already waiting over a month, we were told they would “expedite” getting everything corrected. That never happened. After numerous phone calls just trying to get updates, the Celina store finally reordered the door this week. We were then told it will take another 3–4 weeks before the replacement arrives. That’s not expediting—it’s simply starting the process over. The biggest disappointment isn’t just the delays; it’s the complete lack of urgency or proactive communication. We constantly had to call for updates, and it never felt like anyone was taking ownership of the problem or trying to make it right. What should have been a straightforward storm door purchase has now stretched into a months-long ordeal. I expected much better customer service and quality control from Lowe’s.
• BR

  B R

  Jun 27, 2026
  5.0
  This is a fantastic Lowe’s. We just moved to Texas 5 days ago and we been to this Lowe’s 4 times. Every visit has exceeded our expectations with the customer service, product selection, and prices.
• NN

  NotMyOfficialID

  Jun 21, 2026
  5.0
  The Celina Lowe’s is hands‑down one of the best home‑improvement stores in North Texas. Every time you walk in, the place feels bright, organized, and genuinely welcoming. The aisles are spotless, the shelves are fully stocked, and everything is arranged in a way that makes finding what you need almost effortless. You can tell this store is run with pride. What really makes this location shine is the staff — they’re upbeat, knowledgeable, and actually enjoy helping customers. Whether you’re hunting for the right plumbing fitting, comparing power tools, or trying to match a paint color, someone always steps in with real expertise instead of generic answers. They don’t just point — they walk with you, explain options, and make sure you leave confident. The checkout experience is smooth, the self‑checkout area is well‑managed, and curbside pickup is impressively fast and accurate. Parking is easy, the store feels safe, and the whole place has that “small‑town service with big‑store selection” vibe that’s rare these days. For DIY projects, home upgrades, gardening supplies, or quick fixes, Celina Lowe’s is an absolute standout. This store makes home improvement feel easy — and even fun.
• GZ

  Gia Zachary

  Jun 18, 2026
  5.0
  Best experience I’ve ever had at a Lowe’s. The customer service was exceptional, and it was clear the staff worked together to take care of customers. A special thank you to Al, who was incredible. He was knowledgeable, patient, trustworthy, and took the time to understand exactly what I needed. Instead of just making a sale, he offered honest, practical advice that helped me make the right decision. His expertise and professionalism gave me confidence in my purchase. What stood out most was the teamwork. Whenever extra help was needed, team members stepped in without hesitation. It’s rare to see this level of customer care and dedication. Thank you, Al, and everyone who went above and beyond to make this such a positive experience. I’ll definitely be back and highly recommend this location.