We are a Factory Direct showroom, not a dealer, so there will be no one else you will be working with besides us, in the showroom.
At MasterSpas™, we understand that your hot tub or swim spa has to meet your unique needs.
As America's largest hot tub and swim spa manufacturer, we've been supplying an unrivaled range of premium home hydrotherapy solutions to customers like you for three decades. Whether you are looking for relief from pain, pure relaxation, a therapeutic exercise aide, or to reinvent time with family, we have a hot tub or swim spa that will surpass your expectations.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.