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Business Details
About
Dry CleanerCleaning ServicesTailor
For over 27 years Reid’s Cleaners and Laundry has been the name Austin trusts with its cleaning needs.
Reid’s has been a locally family owned and operated business since opening in 1986. What was started by their fathers is now being run by Travis and Michael Reid, the 3rd generation of Reids to take up the mantle of impeccable service in the Austin Area.
OUR SERVICES
We offer dry cleaning, wash n fold, alterations, free minor repairs, preservation, leather cleaning and more.
Don't want to come into the store? We offer instant, on-demand pickup and delivery (fee based on distance) and our free route delivery with larger pickup windows.
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.