Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.
Great location. The staff were very helpful with me the entire time. Great units, great prices and well maintained.
BR
Billy R
6 days ago
5.0
Very clean facility with friendly and knowledgeable staff. See John, definitely will take care of your storage needs
ED
Elias Diaz
May 1, 2026
5.0
Very cool awesome employees . Very nice and welcoming. I would recommend this place to anyone . cheap and realiable. THANK YOU YOU GUYS
NA
Nadia Alsado
Apr 28, 2026
1.0
I had a terrible experience with this facility, similar to other posts. My price increased by over 70% after 4 months even though it was never communicated the initial price was promotional. It went up another 10% at month 10.
When I tried to contact someone about being billed inaccurately, they validated the rate had more than doubled. I was unable to log into my online account to look at the bill. I tried to reset my password over 10x but it consistently did not work due to system errors on their end. In addition, you cannot get anyone on the phone at centralized services or the facility.
Lastly, I called to verify I could store a cube at the location for one day and the staff said no problem. When I arrived on move out day, I was told they do not allow cubes to be there overnight.
Terrible customer experience. I would never work with this company again. The corners you’re cutting financially are evident to your customers and word travels far.
AA
Alix Anopol
Apr 21, 2026
5.0
John just saved my entire day!!! I rented a unit from a different storage company location nearby and I was horrified when I got there and there were no controlled access on the building other than the entry gate, so I canceled and came over here and he found me a unit right away that was perfect for what I needed, and much safer. I signed and I was able to get out right before the end of his day! Thanks again for all the help.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Austin residents near Travis Heights, Riverside, Bouldin, St. Edwards, Downtown Austin, Central East Austin, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of I-35 and E Riverside Dr.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to St. Edward's University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM for gate access.
Where is Extra Space Storage located?
Extra Space Storage is located at 1620 S IH 35 Frontage Rd, Austin, TX 78704.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities offer climate-controlled units to protect temperature sensitive items.
Can I store my vehicle at Extra Space Storage?
Yes, vehicle storage options include indoor, outdoor, and covered spaces suitable for short-term or long-term needs.
What payment options are accepted at Extra Space Storage?
Payments can be made via American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Are packing and moving supplies available at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available for purchase online and at the facility.
What is the nearest major intersection to Extra Space Storage?
Extra Space Storage is located near the corner of I-35 and E Riverside Dr, making it convenient to access via freeway.
Is Extra Space Storage close to any colleges?
Yes, Extra Space Storage is near St. Edward's University, providing easy access for students and faculty.
What nearby services can assist with moving to or from Extra Space Storage?
Undergrads Moving | Movers Austin TX is a nearby home service that can help with moving your belongings to or from Extra Space Storage.
Are there any nearby landmarks or accommodations near Extra Space Storage?
Nearby landmarks and accommodations include Woodland Oaks, a retirement home and historic building, and Aria Grand, a local accommodation.
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