Brand Certified
Extra Space Storage
4.7(552 reviews)
Certified by Extra Space Storage • May 17, 2026
Business Details
12835 Pond Springs Rd, Austin, TX
78729, United States
Certified by Extra Space Storage • May 17, 2026
(512) 250-5113
Certified by Extra Space Storage • May 17, 2026
https://www.extraspace.com/storage/facilities/us/texas/austin/3295/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • May 17, 2026
About
Certified by Extra Space Storage • May 17, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.
Details
- Credit cardAvailable
- DebitAvailable
Location
Certified by Extra Space Storage • May 17, 2026
Hours
Certified by Extra Space Storage • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday6:00 AM - 10:00 PM
7/4/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM
Reviews
4.7
552 reviews
5 stars
479
4 stars
29
3 stars
14
2 stars2
1 star
28
- BMBen MMay 4, 20261.0Found evidence of rodents (rats or mice) in my storage unit today. Can't report the issue to anyone because there is no one in the office even though the hours posted on the door indicate it should be open. No employees to be found anywhere on the property. This isn't the first bad experience with this business. Do not recommend storing your stuff here.
- KCK CMay 4, 20261.0RATS, RATS, RATS!! Do NOT rent here!! It is infested with rats. The management does nothing to deal with it other than rely on the current pest control measures in place which are a few bait traps set around the property -- not enough for the scale of the problem. No efforts made to increase pest control when there is obvious evidence of an out of control rodent problem. Urine and feces everywhere. Chewed up items in units. It's disgusting. They do not care about your property. Do not give them your business. The office is not open during the hours it is supposed to be open so it is difficult to reach someone.
- PMPaula McCallumApr 28, 20265.03rd time renting from Extra Storage in Austin TX. The process is so easy you could do it in your sleep!! The manager at the Pond Springs location was kind, courteous and explained everything in great detail. Moving is a stressful time and the last thing you need to worry about is storage! You won’t be disappointed with Extra Storage.
- EAEvan AdamsApr 27, 20265.0This was my first time ever renting a storage unit. Was able to book and set everything up online. Tierney was a huge help when I showed up early on a Saturday. The unit itself was clean the doors worked great. I also like that the grounds are spotless. Thanks!
- DWDarius WilliamsApr 25, 20265.0Tierney was an amazing help moving a customer out of the unit couldn’t ask for anything more
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Austin residents near Springwoods, Great Hills, North Austin, and Brushy Creek.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Research Blvd and McNeil Dr, just off US-183.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
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