Whether you’re in a big house or small apartment, we all tend to collect items over the years that take up an excessive amount of space. Now, you have a place for your items with SpareBox Storage. Rather than resigning yourself to clutter, you can stay organized, maintain an immaculate apartment/home and impress your visitors. If you have extra items post-move in, are in between moves, or just need a place to store your valuables, you can store with SpareBox Storage in full confidence knowing your belongings will remain safe and untouched. At SpareBox Storage, our customers always come first, so check out our location in Amarillo, Texas and start renting today!
We rented a climate controlled unit and there was absolutely no climate control. It was extremely hot and I am worried that my product would have gotten warped that I was planning to store in there. Also, I was Going to use this unit for storage for my inventory for my store, but there were roaches everywhere and I cannot sell items infested with cockroaches. Furthermore, the ceiling was tapping in, and the fiberglass insulation was exposed. It was an absolutely horrible experience and I called to see if I could get even a partial refund for the deposit that I paid since I was forced to rent it site unseen And I was told sorry for your bad luck there there’s nothing we can do. So then I was out of $85 because I cannot use a unit infested with disgusting bugs that could collapse on me at any time and was extremely hot. I was very nice to the lady on the phone and asked if there was absolutely anything that could be done because I was going to have to try to spend another almost $100 to get a different unit at a different facility and she said that they could do absolutely nothing and they were going to charge me the full month, but she was going to put my move out date for the middle of the month. I went and collected my items that day, and I told her she better not put the moveout date until the last day of the month because if she was going to charge me for the whole thing and not give me a refund at all, then I would be having access to it. Feels like a scam in a ripoff that y’all are trying to rent out infested units and charging all of these deposits and everything site unseen and refuse to give anybody their money back because y’all can’t have an exterminator make sure the place is clean. I would give it zero stars if I could. I will absolutely be letting everybody I know to never use this place.
SA
Shelly Albright
Jun 23, 2026
5.0
Francine was excellent in handling my request. Superb customer service !
DA
Deanna Arend
May 23, 2026
5.0
Francine was knowledgeable, took my insurance renewal did, changed my address, put account on auto pay and took my payment! She was awesome!! Thanknyou Francine!!
DN
Dwayne Netterville
Aug 12, 2025
5.0
Dej was amazing thank you for the help!!
DH
David Heider
Aug 28, 2023
5.0
Shoyan was helpful and prompt in taking care of a move out.
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the operating hours for SpareBox Storage in Amarillo, TX?
SpareBox Storage is open daily from 7:00 AM to 9:00 PM.
Can I rent a storage unit online or do I need to visit the facility?
You can rent a storage unit online via the website, on location at the 24-hour on-site kiosk (excluding certain facilities), or by calling customer service at (833) 777-7273.
How can I set up my online account for SpareBox Storage?
On the home page, click the red Register button, select your state and facility, enter your last name and unit number exactly as on your invoice, then set a password and security question.
What payment options does SpareBox Storage accept?
They accept American Express, Discover, MasterCard, Visa, and check payments. Cash payments are not accepted, but prepaid debit cards are recommended as an alternative.
Is insurance required for my storage unit at SpareBox Storage?
Yes, insurance or a protection plan is required to protect your belongings from events like fires, natural disasters, and burglary.
Is SpareBox Storage accessible for individuals with disabilities?
The facility has a wheelchair accessible entrance but does not have wheelchair accessible seating or restrooms.
Are there any nearby automotive services if I need vehicle care while storing my vehicle?
Yes, nearby services include Experts Garage Door Repair, Mavis Tires & Brakes, Tire Engineers, AUTCO Tire & Service, Moss Body Shop, and Drury - Moss Collision.
What nearby amenities are available if I need supplies or groceries during my visit?
The Home Depot offers home improvement supplies and tool rentals, Market Street is a grocery store and bakery, and Starbucks is available for coffee and snacks nearby.
Are there any nearby dining options to consider before or after visiting SpareBox Storage?
Yes, nearby dining options include Embers Steak House, Oishii Japanese Sushi and Sake, and ZENSHI Handcrafted Sushi.
What is the contactless service policy at SpareBox Storage?
SpareBox operates without an on-site property manager for safety reasons. Customers are encouraged to use the website or kiosk for rentals and payments. Assistance with lock cuts or maintenance is available by calling (833) 777-7273 to schedule an appointment.
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