Brand Certified
Lowe's Home Improvement
4.0(1502 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
1010 West McDermott Drive, Allen, TX
75013, United States
Certified by Lowe's Home Improvement • May 17, 2026
(972) 727-8776
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/TX-Allen/1199?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-1199-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Allen, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
1,502 reviews
5 stars
860
4 stars
294
3 stars
96
2 stars
58
1 star
194
- JGJorge Gomez6 days ago1.0The service was terrible. It took an hour to deliver 80 bricks to the loading area. What a disappointment! What ignorance of customer service!
- JCJeremy CrawfordMay 12, 20261.0While thinking is a thing of the past and being removed by computers, customer service is also from a bygone era. For some reason, an order of 53 boxes of flooring anticipated for days, became one lone box of flooring delivered to an installer who had been waiting all day! $79 deliver, one $63 box of flooring. It gets better! The store had 44 boxes in stock, but day of delivery changed it to “backorder” because 60 were coming in “at some point”. Not only would those likely be a different run or dye lot, what NEEDED to happen was a PHONE CALL to say, hey, we can deliver 4x and you can get or we can deliver the rest from (other store). Did that happen? No. Please fix your ordering and 3rd party delivery systems so they don’t suck anymore. Lowes as GREAT in 2019 and every year since then it has gotten worse. I triple dog dare someone from corporate to ride along police style with some general contractors to see the absolute BS you put your employees and customers through, by design convoluted, incompatible systems for them to make orders, sales and deliveries. That 600m you made in the pandemic was for what? Do better. Also, zero non-self checkout lanes at a home improvement store with 36 handicapped spaces is absurd.
- DFDella FongMay 11, 20261.0Thinking about ordering Lowe's installation service? The cost💵 may be much higher than you expected. Here is my photo of what I saw 😳AFTER Lowe's toilet installation. If I want the toilet to seat on the flange, I have to pay Lowe's $640 extra just for that. Here is the story: I bought a toilet from Lowe's AND ordered their installation service ($199). The service order shows clearly this is a general PLUMBING job. But the sub-contractor came told me he is NOT a licensed plumber, and LOWE's told me I have to pay extra ($640) to change the flange, as flange change is NOT general plumbing! So after you order the Lowe's installation "general plumbing" service, there is a chance that you neither get a plumber, nor a plumbing service! Do you want to spend $840 for Lowe's to install a toilet?
- CCChris CochranMay 8, 20261.0I ordered a kitchen cart on Lowe's website on April 16. Fedex promptly lost it on April 17. I had to wait a week to file a claim for the lost package. Then I was told by Lowes that it would take up to 10 days to process the refund. Today is the 10th day and still no email from Lowes saying the refund is processed. Even when they finish processing, it will take another week or so to appear in my account. This has been a miserable experience. Several phone calls to Fedex and Lowes and no results yet. I will never order online from Lowes again. I found, ordered and received a kitchen cart from Amazon (for less money!) than it has taken to process this refund. Lowes/Fedex should have just sent me another of the same cart if Fedex lost the first one rather than making me jump through all these hoops to get a refund. The real kicker is if I still wanted that kitchen cart, I would have to order it again from their website, pay again and hope that Fedex doesn't lose it again. No thanks
- MMMollie MillerApr 28, 20265.0Lexi, Hamid, and the manager Pam were amazing! All smiling and very helpful! Will only ever shop at this location, much cleaner and neater than the Mckinney location off of 75. The difference is day and night. Got a nice new rug for my living room and a cute little doormat for our front door. 💋❤️
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website