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SHADES - Pier Optical

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About

OpticianOptometrySunglasses Store
Next to Trader Joe’s, we are a locally-owned full service retail & optical shop that offers comprehensive EYE EXAMS, accepting most major health plans. We exist to provide a completely different optical experience, bridging the gap between a doctor's office and national chains - our passion is to provide expert consultation, selection, styling, and smiles that are personal & unparalleled. We feature independent brands like Etnia Barcelona, State, Morel, Silhouette, and global brands like Ray Ban, Maui Jim, Oakley, Prada, Tom Ford, Gucci, Persol & more! Founded in Narragansett in 2007, we are excited to be part of the Providence community with the same Good Vibes & Great Eyewear our South County customers have enjoyed for nearly 20 years.

Location

SHADES - Pier Optical
423 S Main St, Providence, RI
02903, United States

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.