Bold Steps Providence is a mental health clinic and addiction treatment center in Providence, RI, offering PHP and IOP programs for individuals seeking support with mental health, substance use, and co-occurring disorders. We provide compassionate outpatient care through personalized treatment plans, structured day programming, intensive outpatient treatment, flexible evening therapy, and virtual care options. Serving Providence, Cranston, Pawtucket, Warwick, and surrounding Rhode Island communities, Bold Steps Providence helps clients take meaningful steps toward recovery, stability, and long-term wellness.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.