Kent General’s two-story Center for Women and Infants provides state-of-the-art care for both women and infants, including critical care to neonatal infants. The fifth floor houses 10 labor/delivery rooms in the Birth Center and 15 neonatal intensive care beds. All labor/delivery rooms have private bathrooms, entertainment centers, and a sleeper sofa for the support person. The sixth floor is devoted to maternity and women’s services with 26 private rooms, including sofa beds for the patient’s spouse or significant other to spend the night.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.