With hundreds of miles of safe and beautifully maintained toll roads, Florida’s Turnpike offers convenient routes and easy access to major highways throughout the State. In addition, Florida’s Turnpike provides travelers with outstanding customer service and amenities. Florida’s Turnpike System is used daily by more than three million customers and is operated by Florida’s Turnpike Enterprise, part of the Florida Department of Transportation. Select the boxes below to learn more details about Florida’s Turnpike Enterprise.
Motorist assistance on any of the Florida’s Turnpike System roadways is available 24 hours a day, 7 days a week by calling *347 (*FHP).
Location
Florida's Turnpike Enterprise Operations Center (Turkey Lake)
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.